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BL460 iLO 'soap response packet'

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Alec Everts_1
Occasional Visitor

BL460 iLO 'soap response packet'

When trying to connect to a BL460 through Onboard Administrator I get "The page content could not be properly loaded. The following error was reported: The soap response packet was unparseable."

This is a new enclosure with 2 BL460's. Same error on both. Updated the Onboard Administrator firmware to v1.11, still same error.

David Claypool
Honored Contributor

Re: BL460 iLO 'soap response packet'

This is related to a Microsoft security patch that affected the XML parser:

The Onboard Administrator will need a firmware update to work around this, so look for a published update later this month.
David Claypool
Honored Contributor

Re: BL460 iLO 'soap response packet'

The customer advisory was published November 21 at

Firmware version 1.20 has the fix in it. Sorry I didn't see it then to update the thread sooner...

Re: BL460 iLO 'soap response packet'

The resolution is that you have to update the firmware on the enclosure...

Here is the HP resolution from this link:

To ensure compatibility when using the client workstation environment described above (XP in our case), upgrade HP BladeSystem c-Class Onboard Administrator Firmware to firmware version 1.12 (or later), available for download at the following URL:

The key to success is persistence