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BL460c - is the integrated graphic or/and ILO exchangeable?

M_v_S
Occasional Contributor

BL460c - is the integrated graphic or/and ILO exchangeable?

Hello I have an BL460c Gen5.

 

The problem is that I can't see something at the server with remote console or directly with the KVM connection. see:

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03426343

 

Can I exchange the ILO or integrated graphics without to exchange the whole system board (motherboard)?

 

Thx for answers.

4 REPLIES
Torsten.
Acclaimed Contributor

Re: BL460c - is the integrated graphic or/and ILO exchangeable?

Both parts are fixed built-in and part of the system board.

 

Does your screen really looks like the linked picture?


Hope this helps!
Regards
Torsten.

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M_v_S
Occasional Contributor

Re: BL460c - is the integrated graphic or/and ILO exchangeable?

Similar. At booting it are more monochrom stripes and blocks. If he has startet ESX I have a green pixeled screen. You can see absolutely nothing from the normal screen.

Torsten.
Acclaimed Contributor

Re: BL460c - is the integrated graphic or/and ILO exchangeable?

You have tested all suggested solutions?

 

  • Try with different web browsers.

  • Update JAVA version on the client PC.

  • Reset iLO by completely removing the power to the Server.

  • Check for any updated iLO firmware version that would fix the issue.

  • Clear NVRAM from the system maintenance switch on the server.

iLO chip on the system board could be faulty if the above steps does not resolve the issue.

 

Then you may have bad hardware.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
M_v_S
Occasional Contributor

Re: BL460c - is the integrated graphic or/and ILO exchangeable?

Yes I worked with that list.

 

  • Check for any updated iLO firmware version that would fix the issue.
    Did this not, because I can't update something without seeing it.
    ILO at the ILO for the Enclosure itself must be healthy, because all other servers work fine.

  • Clear NVRAM
    I don't want to try this, because if I do and the server resets to standard values and it doesn't helps for this problem, I have no possibility to set the needed values and I can't use the server for sure. At time I can use it as Host, as long I don't need to change something.