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BSOD KMODE_EXCEPTION_NOT_HANDLED

Ayman Altounji
Valued Contributor

BSOD KMODE_EXCEPTION_NOT_HANDLED

I have recently configured my DL380 as an NT Terminal Server w/SP6 and Citrix Metaframe 1.8 SP3 w/all the latest hotfixes. This is the third time in one month that the server has blue screened on me pointing to a KMODE_EXCEPTION_NOT_HANDLED error related to nwrdr.sys.

In the debug list of files it starts off with NTOSKRNL.EXE and then followed by CPQSMGRK.SYS. What is this file and as a method of debugging my blue screens, is it possible to rename or delete this file. Then again it could be entirely a Citrix/Microsoft issue

If anybody has seen this error, please reply. Any help to resolve these problems would be appreciated. Thank you.
1 REPLY
Ayman Altounji
Valued Contributor

Re: BSOD KMODE_EXCEPTION_NOT_HANDLED

Wondering if you can assist, we are currently having issues getting the TS installation to complete at all on a DL 380. Is there any specific routine that you went thru to get the OS to install. Our setup is a DL 380 ( 1st Generation ) with a 5302 Smart array controller and as the setup starts it complains that it cannot find the disks? Done all the usual, like specifying the Array controller using F8 and then S to specify additional controllers. Any ideas would be much appreciated.