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BSOD on DL380 G6

Jacinto Pourier
Occasional Visitor

BSOD on DL380 G6

Whenever I start one of my servers, a HP DL380 G6, I get a BSOD with the following message: "Hardware malfunction Call your hardware vendor for support The system has halted."

I disable Hyperthreading etc. in the BIOS, but I'm still getting the error. Please advise what steps can be taken to solve this.

AV installed on the server is Kaspersky.

Regards
2 REPLIES
Jose David Gonzalez M
Occasional Advisor

Re: BSOD on DL380 G6

What happens if you try to boot it on "Safe Mode"?

What is your OS? When did the error start? have you made some hardware / software changes recently?

Have you tried booting with your smartstart CD and performing off-Line Diagnostics?

(Access the Offline edition of Insight Diagnostics by booting to a
SmartStart CD, clicking the 'Maintain Server' button, and then clicking the 'Diagnose Server' button.)
Jacinto Pourier
Occasional Visitor

Re: BSOD on DL380 G6

OS is Windows Server 2003 Standard Edition with SP2 installed.
When booting to Safe Mode, it starts OK.

Just to be sure I reinstalled the OS on that machine and it seems to be working fine now.

However I did not install Kasperksy AV on it as I have read somewhere that this may cause issues.

Will keep monitoring it and see what happens next.