Base System Device, HP ProLiant 360 G3 Pentium III, Windows 2000

[Thauhtopa]

Lady’s and Gentleman’s

I know I am not the first to try to fixed this problem.
After a new installation of Windows 2000 Server, the Base System Device is not found.
I search in the internet (google, forums) to any solutions.
And find two answers, it is the USB-Device or it is the ILO-Board.
For the USB Driver, I can’t found any Driver on the HP download web-side.
For the rilo I found the Information use the “Firmware Online ROM Flash Component for Windows - HP Remote Insight Lights-Out Edition II” and “HP ProLiant Remote Insight Lights-Out II Board Driver for Windows 2000-Windows Server 2003” on the driver download side for the model HP ProLiant 360 G3, but attention, this board is not installed on the system, so told me the Installsoftware! So I used the “Firmware Online ROM Flash Component for Windows - HP Integrated Lights-Out” and “HP ProLiant Integrated Lights-Out Management Interface Driver for Windows 2000-2003” to update the ILO succeed.
But the “Base System Device”-Problem is not fixed.
I used the Maintenance-CD 7.3 to update the Firmware I used the SmatStart-CD 7.3 to update the driver or software but the problem is NOT fixed.
To fixed the problem I used two HP machines and it is every time the same problem.
Have any one a good idea?

[Igor Karasik]

>>> I used the SmatStart-CD 7.3 to update the driver or software but the problem is NOT fixed

Try to install last Proliant support pack
http://h18000.www1.hp.com/support/files/server/us/download/23836.html

[Terri Harris]

There are at least 2 known issues for Windows 2000 wanting a driver for a "base system device":

1. The DL360G3 has an iLo port and Windows is seeing this as a base system device. To fix, install the Compaq iLO Advanced System Management Controller Driver. This specific driver is here:

http://h18007.www1.hp.com/support/files/server/us/download/22825.html?jumpid=reg_R1002_USEN

2. It is the Intel chipset (ont he system board) and the inf update (from Intel) is here:

http://mysearch.intel.com/corporate/default.aspx?culture=en-US&q=INFINST_AUTOL.EXE&searchsubmit.x=19&searchsubmit.y=6
Note: If you have any problems with the above URL, go to www.intel.com and search by the file = INFINST_AUTOL.EXE

Hope this fixes the issue.

[Thauhtopa]

It is a great tool:
http://h18000.www1.hp.com/support/files/server/us/download/23836.html

Many thanks, the problem is fixed

Best regards
Thau

[Thauhtopa]

closed