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Battery/Capacitor Status: Failed (Replace Batteries) on ProLiant DL360 G5

 
ectopunk
Occasional Visitor

Battery/Capacitor Status: Failed (Replace Batteries) on ProLiant DL360 G5

Hello,

I recieved the following errors using hpacucli:

 

hpacucli ctrl all show config detail | grep -i battery

   No-Battery Write Cache: Disabled
   Battery/Capacitor Count: 1
   Battery/Capacitor Status: Recharging
   No-Battery Write Cache: Disabled
   Battery/Capacitor Count: 2
   Battery/Capacitor Status: Failed (Replace Batteries)
   Failed Battery Location: Battery 1
   Failed Battery Location: Battery 2

This is the DL360 G5 manual: https://images10.newegg.com/User-Manual/User_Manual_59-105-408.pdf

We ordered two battery replacements for this host.  When I opened the chassis, I discovered that there was only one battery.  I replaced it.  I still get "Failed Battery Location" using hpacucli.  I suppose that means the replacements I acquired might be bad.  But since they might be good, I wanted to know how I am misunderstanding the messages above.  Anyone else dealt with this scenario?

There is a HP StorageWorks MSA70 connected to the DL360 G5.

http://www.istoragenetworks.com/servermanuals/msa70_service.pdf

3 REPLIES
FM-ISS
HPE Pro

Re: Battery/Capacitor Status: Failed (Replace Batteries) on ProLiant DL360 G5

Hi Ectopunk looks like you got both in failure state , this saerver got active warranty , 
One Step is check the firmware .

Please Attach the entire adu log file , will be more helpfull than we can check if the battery si from the server controller or the MSA controller .

 

 

I´m HPE Employee
ectopunk
Occasional Visitor

Re: Battery/Capacitor Status: Failed (Replace Batteries) on ProLiant DL360 G5

I was working with Lincy J when the chat app crashed.  I was trying to upload the adureport.zip file.  Then the chat crashed.

ectopunk
Occasional Visitor

Re: Battery/Capacitor Status: Failed (Replace Batteries) on ProLiant DL360 G5

The chat app keeps crashing.  I just sent my adureport.zip to Satish, but how the hell do I continue working with him if the chat app crashes?