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Biometrics

Ayman Altounji
Valued Contributor

Biometrics

Are there any white papers or troubleshooting pages on the fingerprint reader that Compaq offers? We have one for a desk top and one for a lap top. They both setup fine but when you don't sign on for a while it will not let you sign on with the fingerprint. It says it can't find the domain specified or the reader is working right. You have to go in and re-enroll every time. Any ideas? Thanks!
1 REPLY
Ayman Altounji
Valued Contributor

Re: Biometrics

Rob,
I understand that you have this on a Proliant 1600 but the device is not an option for a server. Recommend you address you question to the desktop group in the "model not known" area and see if they can help you
Mark