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Black screen and restart the system

 
Ayman Altounji
Valued Contributor

Black screen and restart the system

I Have some Proliant 1600 servers, with W2k Server, SP1, CSP 4.50, SmartArray 3200 controler. The bios date is of 2000
Intermitent the server monitor lost the image, and the server comunications go down, the two leds of the power buton has on and not respond keyboard and mouse. In other cases the system restart.

Messagess in the IML: ASR detected by System ROM.
ASR Reset Limit Detected by System ROM.

Thank you and excuse me for my english
2 REPLIES
Mark Cloutier
Respected Contributor

Re: Black screen and restart the system

Is there any errors in event viewer?
Also if you go to START -> program -> Compaq System Tools -> intergrated Managment Log Viewer. Any errors in here? You can go into the F10 Utlilty and disable ASR Reset. This will show you the blue screen before it reboots. Then we might be able to see why it is rebooting.
We are here for a good time, not a long time!
Ayman Altounji
Valued Contributor

Re: Black screen and restart the system

why does the ASR service not log what it's doing? I know how it works by trying to restart a device, and when it can't it reboots the system. It'd be nice to know what's going on.
Am I just missing the log?