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Blue Screen Trap Bug Check Stop on DL360 G3

 
THOREL
Occasional Visitor

Blue Screen Trap Bug Check Stop on DL360 G3

Since december 2003 we are using two Proliant DL360 G3 (Windows 2003 server + Terminal server + bi-proc + network teaming + smart array 5i).

Since the beginning we experiment many system errors, such as :

"Blue Screen Trap (BugCheck, STOP: 0x0000000A (0x80BFFFE8, 0x00000002, 0x00000001, 0x804F1978))",Operating System,Critical,1,10/03/2004 18:35,10/03/2004 18:35
"Blue Screen Trap (BugCheck, STOP: 0x0000000A (0x80BFFFF0, 0x00000002, 0x00000001, 0x804F195A))",Operating System,Critical,1,11/03/2004 21:53,11/03/2004 21:53
"Blue Screen Trap (BugCheck, STOP: 0x0000000A (0x80BFFFF4, 0x00000002, 0x00000000, 0x8050BFEC))",Operating System,Critical,1,12/03/2004 17:25,12/03/2004 17:25
"Blue Screen Trap (BugCheck, STOP: 0x0000000A (0x80BFFFE8, 0x00000002, 0x00000001, 0x804F1978))",Operating System,Critical,1,16/03/2004 09:17,16/03/2004 09:17
"Blue Screen Trap (BugCheck, STOP: 0x0000000A (0x80BFFFE8, 0x00000002, 0x00000001, 0x804F1978))",Operating System,Critical,1,16/03/2004 18:48,16/03/2004 18:48
"Blue Screen Trap (BugCheck, STOP: 0x0000000A (0x80BFFFE8, 0x00000002, 0x00000001, 0x804F1978))",Operating System,Critical,1,17/03/2004 15:38,17/03/2004 15:38
"Blue Screen Trap (BugCheck, STOP: 0x0000000A (0x80BFFFE8, 0x00000002, 0x00000001, 0x804F1978))",Operating System,Critical,1,19/03/2004 11:53,19/03/2004 11:53
"Blue Screen Trap (BugCheck, STOP: 0x0000000A (0x80BFFFE8, 0x00000002, 0x00000001, 0x804F1978))",Operating System,Critical,1,22/03/2004 14:39,22/03/2004 14:39
"Blue Screen Trap (BugCheck, STOP: 0x0000000A (0x80BFFFE8, 0x00000002, 0x00000001, 0x804F1978))",Operating System,Critical,1,22/03/2004 15:11,22/03/2004 15:11

Does someone can help us resolving this problem ?

Thanks

Francois
5 REPLIES
Sunil Jerath
Honored Contributor

Re: Blue Screen Trap Bug Check Stop on DL360 G3

Hello Francois,
Please check the following Technet Article:

http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q165/8/63.ASP&NoWebContent=1

If you could not access the link then look for article No: Q165863

Regards,
Jon Althoff
Occasional Visitor

Re: Blue Screen Trap Bug Check Stop on DL360 G3

I am trying to troubleshoot the same problem. I am getting:
0x0000000a (0x80bfffe8, 0x00000002, 0x00000001, 0x804f1978)

I am hoping someone will come up with the solution to fix this problem. If and when I find one I will post it.

I've read and checked the previous message as well.
Dave Lloyd
Advisor

Re: Blue Screen Trap Bug Check Stop on DL360 G3

Have you tried updating the BIOS and Insight agents?
Steve Messenger
Occasional Visitor

Re: Blue Screen Trap Bug Check Stop on DL360 G3

I am also trying to troubleshoot the same problem. I am getting:

0x0000000A (0x80FFFFF4, 0x00000002, 0x00000000, 0x8050BFEC)
0x0000000A (0x80FFFFE8, 0x00000002, 0x00000001, 0x804F1978)

Same hardware Proliant DL360 G3 running Windows 2003 Server Standard + MS SQL 2000 no problems on two other DL360 G3's running Windows 2003 Server Enterprise and Exchange 2003 in a cluster.

Any help resolving this would be great

Thanks

Steve
Jon Althoff
Occasional Visitor

Re: Blue Screen Trap Bug Check Stop on DL360 G3

I'm cheating. I only have a D530 and not a Proliant. Does anyone else have Symantec Corp Anti-Virus 8.1 loaded? I didn't install it last time and then when I did I think I started having the errors. I found this URL but it is more for the STOP 0x0000007f error. I sometimes get either the A or the 7f message.

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2002071208532048?Open&src=w