Blue Screen Trap (BugCheck,STOP:0x000000D1 (0x7266748E, 0x00000002, 0x00000000, 0xBF019ACD))

[Chad Fleming]

One of our Proliant DL380 G2 Servers seems to be rebooting with the stop code above. Any information would be greatly appreciated. Thanks

Blue Screen Trap (BugCheck,STOP:0x000000D1 (0x7266748E, 0x00000002, 0x00000000, 0xBF019ACD))

Chad

[Terri Harris]

Is this Windows NT? 2000? 2003? What Spk is installed?
When did the BSOD (Blue Screen of Death) first begin? How often?
Any errors in the Windows system event log? In particular, looking for any errors logged before the BSOD occurred.

[Chad Fleming]

Windows 2000 Service Pack 4. This Machine is the primary Domain controller/DNS/WINS. No event log entries except unexpected system shutdown. And it seems its happend a few time started around 2/16/2004. I ran the Compaq Support pack update today and will reboot tonight to see if it helps. Any other suggestions would be greatly appreciated. Thanks

Chad

[Terri Harris]

The update is a good step. I will also suggest checking to see if Windows ASR (Automatic Server Restart) is enabled, which it is by default. For troubleshooting at least I would turn off ASR. If you are not familiar with the ASR setting, see this document for more info:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=tis11003

Keep us posted on how it goes.