Blue Screen Trap error message

[Amy Gayeski]

Where can I find more details on an error message from the HP Integrated Management Log Viewer? The messages are as follows: Blue Screen Trap (BugCheck, STOP: 0x0000001E ...) and (BugCheck, STOP: 0x0000007F ...)

[Oleg Koroz]

run firmware cd firstly
http://h18023.www1.hp.com/support/files/server/us/download/22722.html

http://www.microsoft.com/resources/documentation/Windows/2000/server/reskit/en-us/Default.asp?url=/resources/documentation/windows/2000/server/reskit/en-us/core/fnhd_exe_rtzi.asp

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=PSD_EM040707_CW01

http://support.microsoft.com/default.aspx?scid=FH;EN-US;KBHOWTO&sd=GN&ln=EN-US

[Angella · Accepted solution]

msdn gives a brief blurb about most stop codes. It can give you a good idea of where to start troubleshooting.

http://msdn.microsoft.com/library/en-us/ddtools/hh/ddtools/BCIntro_f55acfed-3296-4e84-8885-c3162fd0ddbf.xml.asp?frame=true

Just click on the stop code on the left and it will display the info for that specific code.

But if you are getting 0x1e and 0x7f, the first thing I would do is update your bios. I can't give you a link, because you didn't mention which server.

[Amy Gayeski]

We installed the W2K SP4 rollup 1 patch and updated the BIOS. No errors so far, but still monitoring the server.

[Tv_3]

0x0000001E is defintly a driver problem !

Have you run the latest PSP 7.30?

Win2K3

http://h18007.www1.hp.com/support/files/server/us/download/22274.html

Win2K

http://h18007.www1.hp.com/support/files/server/us/download/22272.html

[Amy Gayeski]

The server has run error free for over a week. I thank you all for your responses!