ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

Blue Screen Trap

 
arfan
Occasional Contributor

Blue Screen Trap

We are frequently seeing it at the same address
Blue Screen Trap (BugCheck, STOP: 0x000000C2(0x00000007, 0x0000121A, 0x00000000, 0xF7C1A008)) If anyone has any further info please let me know.
ATTACHED Screenshot IML.LOG

Regards

irfan
7 REPLIES
Mi6t0
Trusted Contributor

Re: Blue Screen Trap

Hi there :)

First of all - what server, what generation
what windows version
what is the PSP installed, are all firmware versions up to date

The screenshot cannot be displayed (internal error shown)

Do you have the possibility to give also smalldumps?

You can try updating Firmware and proliant Support pack as a first step...

Regards
Víctor Cespón
Honored Contributor

Re: Blue Screen Trap

http://support.microsoft.com/kb/q265879/en
0x000000C2 - BAD_POOL_CALLER
Parameter 1 = 0x7 : Attempt to free pool which was already freed
Parameter 2 = Reserved (__LINE__)
Parameter 3 = Pointer to pool header
Parameter 4 = 0

This would require a dump analysis to see what driver is doing that.
IML shows that you get this same trap since at least November 21, and only the last parameter changes.

Also check this KB article, because there's a fix for a STOP code with just those parameters.

http://support.microsoft.com/kb/937455/en
arfan
Occasional Contributor

Re: Blue Screen Trap

This sever is DL-580 G4 and Windows2003 with Service pack and smart start 7.8 installed
arfan
Occasional Contributor

Re: Blue Screen Trap

Attached iml.log file and dump.dat file.
arfan
Occasional Contributor

Re: Blue Screen Trap

Attached Dump.dat file
arfan
Occasional Contributor

Re: Blue Screen Trap

Attached microsoft system event log file
James ~ Happy Dude
Honored Contributor

Re: Blue Screen Trap

Hello Irfan,
Your "HP OpenView Discovery Engine" is Creating this issue(I guess).

"The HP OpenView Discovery Engine service terminated unexpectedly"

Unfortunately, Im not an expert with it. Post a Query in our Openview Forum for more insight.

Regards.