- Community Home
- >
- Servers and Operating Systems
- >
- HPE ProLiant
- >
- ProLiant Servers (ML,DL,SL)
- >
- Re: CD/DVD device driver missing installing server...
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО08-10-2010 06:28 AM
тАО08-10-2010 06:28 AM
CD/DVD device driver missing installing server 2008 R2
Have a dl380G6 and am trying to install windows server 2008 R2 64 bit. Having no luck either via ilo virutal media or directly with the disc in the drive.
I have downloaded the windows server iso again and verified it is okay.
When installing via smartstart (tried 8.30 and 8.40) it fails at 99% of the setup. When installing the os on it own I get the CD/DVD devicer driver missing error.
any ideas as to a fix gratefully received.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО08-10-2010 07:58 AM
тАО08-10-2010 07:58 AM
Re: CD/DVD device driver missing installing server 2008 R2
Are you running the latest firmware for your system ROM (2010.05.14)? Do you have the latest iLO firmware (2.00)? Use the firmware DVD version 9.10(B) available here:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3884082&prodNameId=3884083&swEnvOID=1113&swLang=13&mode=2&taskId=135&swItem=MTX-21b78cec26574fa3bfe6324fc9
to make sure your firmware is up-to-date.
Then use version 8.50 of SmartStart for x64 systems from here:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3884082&prodNameId=3884083&swEnvOID=1113&swLang=13&mode=2&taskId=135&swItem=MTX-4013ecc117de42909d0d55e472
to prepare to install the OS.
What method are you using to connect to the OS source files? network ISO, network flat files, DVD ISO? I've had the most success via iLO with DVD...
good luck, if you appreciate the answers we appreciate the points!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО08-10-2010 08:10 AM
тАО08-10-2010 08:10 AM
Re: CD/DVD device driver missing installing server 2008 R2
Hi, thanks for the response.
In answer to your question I have tried:
1. virtual media mounting iso file as DVD (both with smartstart and direct install of OS)
2. with a iso image burnt to DVD to try and install directly.
both come up with the device driver missing error unless using smartstart when it errors at 99%. The suggestion has been that the iso I am using is dodgy but I have downloaded it several times from MS now and get the same issue everytime.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО08-10-2010 10:14 AM
тАО08-10-2010 10:14 AM
Re: CD/DVD device driver missing installing server 2008 R2
You are referring to the server's iLO firmware level, yes? I am reluctant to upgrade the chassis' iLO firmware because every time I do, it seems to "forget" about a blade or three to the point where I have had to power off the blades and reseat them to get the chassis OA to recognize them again.
Thanks in advance.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО08-10-2010 04:51 PM
тАО08-10-2010 04:51 PM
Re: CD/DVD device driver missing installing server 2008 R2
http://hpproliant.blogspot.com/2010/04/internal-dvd-drive-get-disappeared.html
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО08-10-2010 06:07 PM
тАО08-10-2010 06:07 PM
Re: CD/DVD device driver missing installing server 2008 R2
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО08-10-2010 10:27 PM
тАО08-10-2010 10:27 PM
Re: CD/DVD device driver missing installing server 2008 R2
Are you posting your response in the wrong thread, or trying to hijack the thread for your own problem, which seems to be on a completely different server HW?
Peter:
I have given up on using Virtual media when installing BL460 servers and are using an old DVD-ROM that belonged to an older 12" HP laptop. (Any USB-based DVD-drive will work)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО08-10-2010 10:42 PM
тАО08-10-2010 10:42 PM
Re: CD/DVD device driver missing installing server 2008 R2
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО08-11-2010 12:36 AM
тАО08-11-2010 12:36 AM
Re: CD/DVD device driver missing installing server 2008 R2
I will try the external DVD next time I am at the datacentre as that sounds like the most straightforward option.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО08-11-2010 09:52 AM
тАО08-11-2010 09:52 AM