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CD-Rom has disappeared

SSheil
Occasional Visitor

CD-Rom has disappeared

I have two Proliant DL380-G4's clustered with connection to EMC SAN. I went to install an application today and realized that the CD rom drive has disappeared. Under computer/manage/disk management, the device does not show up. Under the registry editor, I do see a reference to the drive. What might have caused this, and better yet, how do I regain access to the drive?
6 REPLIES
KarloChacon
Honored Contributor

Re: CD-Rom has disappeared

what about windows device manager?
that should be the first thing to check in my case


are CD-ROM there? unknown marks?


is it booting from CDs?

anyway check this if it is only a Windows issue

http://support.microsoft.com/kb/314060
http://www.raymond.cc/blog/archives/2009/02/14/fix-no-cd-or-dvd-drive-with-error-driver-may-be-corrupted-or-missing-code-39/

bye
Didn't your momma teach you to say thanks!
KarloChacon
Honored Contributor

Re: CD-Rom has disappeared

you know what I am not sure if that is going to work in W2003 or the Windows server you got
Didn't your momma teach you to say thanks!
SSheil
Occasional Visitor

Re: CD-Rom has disappeared

The CD/DVD is not even showing up in device manger. I have scanned for new devices, no luck.
SSheil
Occasional Visitor

Re: CD-Rom has disappeared

In addition, I just rebooted and was able to update the firmware on the server. If I were to delete the registry entry: {4D36E965-E325-11CE-BFC1-08002BE10318}, would that force a re-discovery after the next reboot?
KarloChacon
Honored Contributor

Re: CD-Rom has disappeared

Like I told you take a look if that microsoft article applies to windows 2003 and the only way is trying to find the value following the steps.
Didn't your momma teach you to say thanks!
SSheil
Occasional Visitor

Re: CD-Rom has disappeared

I checked out that document, those values do not exist. Almost seems like the registry has become corrupt.