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COM PORT 1 Problem

 
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George_159
Occasional Visitor

COM PORT 1 Problem

I know very little about the COMPAQ RELIANT 1850R server. We have an issue where we use external modems to page people through a third-party software product. It appears as though COM PORT 1 is not functioning to the external modem and i want to know what to do to correct the issue. Thank you for your attention to this issue.
4 REPLIES
Robin_37
Trusted Contributor

Re: COM PORT 1 Problem

Hi

Do u have a working serial mouse?, if you have please connect it to the serial port and verify the port status. and if the mouse is not functioning then the port must be faulty.

Regards

Robin
George_159
Occasional Visitor

Re: COM PORT 1 Problem

No. The machine is on a monitor/console switch. I am pretty sure that COM PORT 1 is bad. I just need to be able to fix it. Thanks for your response.
JohnWRuffo
Honored Contributor
Solution

Re: COM PORT 1 Problem

Fixing this COM Port will require a System Board replace. Likely your warranty is out. You might be best served buying a PCI based serial port card instead.
Enjoy!
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George_159
Occasional Visitor

Re: COM PORT 1 Problem

John,
Thank you. Your answer was what i was looking for.