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тАО11-23-2008 07:36 PM - last edited on тАО07-14-2013 11:04 PM by JinJing1
тАО11-23-2008 07:36 PM - last edited on тАО07-14-2013 11:04 PM by JinJing1
We have a Smart Array Controller which has an error code "Cache Disabled Low Batteries"
Full context
Name Value
Status: Temporarily Disabled
Error Code: Cache Disabled Low Batteries
Serial Number: P75B20C9SS25NS
Total Memory: 196608 KB
Read Cache: 50%
Write Cache: 50%
Battery Status: Failed
Read Errors: 0
Write Errors: 0
Do these batteries charge up or need replacing? I have loaded the PSP 8.11 pack.
Thanks for any help
P.S. This thread has been moved from PC Software > ITRC HP Systems Insight Manager Forum > to ProLiant Servers (ML,DL,SL). -HP Forum Moderator
Solved! Go to Solution.
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тАО11-23-2008 11:41 PM
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тАО11-25-2008 05:43 AM
тАО11-25-2008 05:43 AM
Re: Cache Disabled Low Batteries
As part of the maintenance of the battery, the controller will discharge and recharge the batteries. However, if you're getting the alert where Battery Status is FAILED, then they need replaced.
THAT BEING SAID: HP has had issue with their cache modules and batteries recently. I would ensure that you are patched to the most recent firmware revision for your controller. This should also reset that charge cycle if you have any issues with it. If it comes back failed again, I'd have HP replace the cache, the battery, and the battery cable. (HP's recommendation to my company as we have had a higher than normal replacement rate for all three when only one was replaced in the same system.)
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тАО07-10-2013 04:41 AM
тАО07-10-2013 04:41 AM
Re: Cache Disabled Low Batteries
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тАО07-11-2013 08:59 AM
тАО07-11-2013 08:59 AM
Re: Cache Disabled Low Batteries
If my memory serves me correclty, some of the newer frimware made the "full" charge of the batteries a lower voltage due to the cycling of the batteries and them not being able to come up to the previously higher "full" charge. I've replaced MANY batteries. I've recently even replaced the new capacitor (which has replaced the battery) in a Gen8.