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Cache Module Status (Falied)

 
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---HMN---
Occasional Contributor

Cache Module Status (Falied)

Today, I have a problem with "HP Smart Array P420i Controller" of ProLiant DL380p Gen8 Server.

I had attach ahs log.

Could anyone please help me resolve this issues?

Sorry for my bad english!

 

3 REPLIES 3
---HMN---
Occasional Contributor

Re: Cache Module Status (Falied)

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Krishblr1
Occasional Visitor
Solution

Re: Cache Module Status (Falied)

The smart array P420i firmware version 3.54 is very old version, need to update to the latest version 8.32 

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_acf185325c374f87b87f31040b

Reboot the Server and check the cache status.

if issue still persist, elevate a case to HPE for the cache battery replacement.

Thank you,
I am an HPE Employee.
---HMN---
Occasional Contributor

Re: Cache Module Status (Falied)

Thank you for your solution,

I rebooted the Server and wait a few minutes. Now it's OK.