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08-21-2018 07:19 PM
08-21-2018 07:19 PM
Today, I have a problem with "HP Smart Array P420i Controller" of ProLiant DL380p Gen8 Server.
I had attach ahs log.
Could anyone please help me resolve this issues?
Sorry for my bad english!
Solved! Go to Solution.
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08-21-2018 07:20 PM
08-21-2018 07:20 PM
Re: Cache Module Status (Falied)
Insert more image
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08-29-2018 06:13 AM
08-29-2018 06:13 AM
SolutionThe smart array P420i firmware version 3.54 is very old version, need to update to the latest version 8.32
https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_acf185325c374f87b87f31040b
Reboot the Server and check the cache status.
if issue still persist, elevate a case to HPE for the cache battery replacement.
I am an HPE Employee.
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08-29-2018 07:36 PM
08-29-2018 07:36 PM
Re: Cache Module Status (Falied)
Thank you for your solution,
I rebooted the Server and wait a few minutes. Now it's OK.
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