Cache memory allocator problem

[Ayman Altounji]

Our ML530 works ok. with on byte of internal memory (2 x 512). soon if we put in another byte of memory (total 4 x 512), when Arcserve loads the board driver we receive the error message " cache memory allocator out of available memory. We had this problem during test environment as during operational environment as well

We tried all the tids of Novell and Cheyenne. Nothing seems to work could this be a hardware problem?

Configuration:
Proliant ML530
2 x 800 Mhz Xeon PIII
4 x 512 of internal Memory
Smartarray controller 4200
12 x 18,2 scsi II diskdrives
2 x 35/70 Compaq DLT
Smartstart 4.80

Software:
Novell Netware 5.1
Novell sp1
Arcserve 6.6IT Enterprise edition
Arcserve service pack 4
Compaq NSSD 6.10

Thanks in advance
Ger van de Kolk

[Ayman Altounji]

This one byte should be one Gbyte. Also the 2 byte should be 2 Gbyte. Thanks so much for this spellingchecker.

[Ayman Altounji]

We're having the same problem here at our office. We've got an identical configuration - ML530, 2 x 1GHz Xeon processors, 2 GB of RAM, etc... When ArcserveIT6.6 starts, we're encountering the same error message about the cache memory allocator.

We're also looking for answers. We might start removing some memory to see if the error persists. We'll post again with our results.

Chris Bunker

[Ayman Altounji]

Try the following .....

"Set Reserved Buffers Below 16 Meg = xxx "
Where xxx=300 when running NetWare 3.12, 4.1x or 5.x

Check the autoexec.bat and config.sys files to make sure no memory managers, such as himem.sys, or emm386.exe, are being loaded, and that there is no DOS=HIGH statement in either file. Make sure no DOS device drivers are being loaded

Delete unused files and directories and purge them. Use the NetWare Administrator utility to purge deleted files.

Use MONITOR to lower the value of the Minimum File Delete Wait Time parameter to shorten the time period before deleted files are purged. Or change the Immediate Purge of Deleted Files parameter to On so that files are purged immediately after they are deleted. Both parameters are found in MONITOR > Available Options > Server Parameters > File System

[Ayman Altounji]

Hi Guys

We only get this error when the memory is greater than 1.2GB.
Any ideas will be appreciated.

TIA