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Can't login Windows Server 2003 SP1 after PSP 7.90 applied on DL580G2

 
Jason Lu Jets
Occasional Visitor

Can't login Windows Server 2003 SP1 after PSP 7.90 applied on DL580G2

We can't login Windows Server 2003 SP1 after PSP 7.90 applied on ProLiant DL580 G2 successfully, neither local nor remote. There is only a very small computer icon and you can see csrss.exe and winlogon.exe two processes in Terminal Services Manger.

Now we have applied BIOS upgrade from 2004.09.02 to 2004.09.15 but the scenario remains unchanged.

What we plan to do is upgrade Smart Array 6400 firmware from 2.58 to 2.76(A), can some please let us know whether this action would helpful to work out login issue?

Thanks in advance.
Jason
4 REPLIES
KarloChacon
Honored Contributor

Re: Can't login Windows Server 2003 SP1 after PSP 7.90 applied on DL580G2

hi

apply all the firmwares (it is much better)

do you have access on safe mode?
or the best known configuration?

just a icon on the screen?

regards
Didn't your momma teach you to say thanks!
Jason Lu Jets
Occasional Visitor

Re: Can't login Windows Server 2003 SP1 after PSP 7.90 applied on DL580G2

FW 7.90 applied then PSP 7.90 applied successfully.

local login under safe mode, normal mode and remote login both failed.

See attachment for details.

Seems no lucky :-(

What i can do next step?
HP_Sammy
Trusted Contributor

Re: Can't login Windows Server 2003 SP1 after PSP 7.90 applied on DL580G2

Hi Jason try Psp rollback try steps below

steps given below:



Go to control panel and select HP Management Agent, under Active agents highlight the active agent and select remove, the agents will move to Inactive Agents
Then go to control panel and remove, HP Insight Diagnostic, Hp System Management homepage, HP Version Control agent.
Then go to C: drive -> Select Compaq Folder -> and Remove a sub folder by name WBEM




Restart the server and try to install the older version of the PSP.

Cheers :)
KarloChacon
Honored Contributor

Re: Can't login Windows Server 2003 SP1 after PSP 7.90 applied on DL580G2

hi

let me see

you got also that screen if you are in front of the server? I mean local?

if so try repairing windows...

or let us know any update

regards
Didn't your momma teach you to say thanks!