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Can't start Cpqriis service!

Occasional Visitor

Can't start Cpqriis service!

Hi The service cpqRIIS cannot start. When I try to restart the service, I get this error: "Could not start HP Proliant Rack Infrastructure Service on Local Computer. The service did not resturn an error. This could be an internal Windows error or an internal service error. If the problem persists, contact your system administrator"
and in the window event viewer appears this error: " The initialization process failed".
The system is a ProLiant BL20p G4 with windows 2000 SP4

I have tried to install the previous patchs then restart the server but cpqriis cannot start yet. The operating system on the server is windows 2000 so it doesn't have DEP.
I have other twin server with same application same patch etc. and cpqriis is started.
I had compare all regedit's "cpqriis" key of two server and it was same.

I'm in trouble and can not understand what is meaning of this state.

Tnx in advance for any answer.