Cannot Install AHS Log Download CLI for Windows - "CHIF driver must be installed"

[UnicefTacro]

I am trying to install the latest Active Health System Log Download CLI for Windows but upon launching the MSI i get the error "The iLO Channel Interface (CHIF)" driver must be installed before installing this package.

The driver was actually installed on version 3.30 as part of the "ILO 3/4 Management Controller Driver", after getting the error I dowloaded and installed the latest v4 but it didnt change the error above.

Is this thing simply not working?

[MV3]

Hi,

The Active Health System Log Download CLI for Windows will work.

Have you installed the latest version 4.3.0.0?

If not installed, Upgrade the driver to latest from the below given link and check.

https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=1010145741&swItemId=MTX_967421dcfb7f4373adf00d9782&swEnvOid=4184#tab-history

Cheers

[UnicefTacro]

Thanks, 

Yes, the driver was installed but on version 3.3, I upgraded to the latest 4.3 and I got the same issue.

[MV3]

Hi,

Please raise a support case with HPE . Looks like this needs and investigation.

I work for HPE

Cheers