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Cannot get Storgage Status from SNMP/SMH

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griffa10
Occasional Visitor

Cannot get Storgage Status from SNMP/SMH

Hi,

 

I have a DL380G6 running W2k8R2.

 

The Insight agents are installed and appear to running without error, but I cannot get anything off the storage agent. The SMH does not report anything for the controller and the cpqDriveArray MIB tree is almost completely empty (just reports: RevMajor, RevMinor, MibCondition and PollFreq).

 

I've updated agents to latest version: 9.60.0.0

Run lastest Proliant Service Pack to update firmware.

 

Completely stumped as to what else to try. Other agents are working fine, so I can get status of PSU, fans, temps, etc.

 

Also, in ILO the drives status reports: "Drive backplane data is not available."

 

Any pointers appreciated.

 

Alan

1 REPLY
griffa10
Occasional Visitor
Solution

Re: Cannot get Storgage Status from SNMP/SMH

This was fixed by installing latest Smart Array controller driver and Insight WBEM providers.