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Cannot get the System Management Driver installed

 
Peter Taal
Occasional Contributor

Cannot get the System Management Driver installed

On a HP DL360 G3 we are having a fan issue (noise, constantly operating at full speed). HP recommended me to update the firmware, to change a jumper and to install the health driver what would be the System Managment Driver.

Installing the System Management driver give me the following output:

Name: hp ProLiant Storage System
Driver for Windows 2000/Server
2003
New Version: 5.16.0.0
Beginning Silent Session...
The software does not need to be installed on this system.
Installation will not continue.

How can i be sure that it is installed? The repository manager says that there is no installed version

TIA
6 REPLIES
Peter Taal
Occasional Contributor

Re: Cannot get the System Management Driver installed

copy paste the wrong name. Must be:
Name: hp ProLiant System Management Controller Driver for
Windows 2000/Server 2003
New Version: 5.31.2195.0
Thilo Knoch
Frequent Advisor

Re: Cannot get the System Management Driver installed

The
hp ProLiant STORAGE SYSTEM
Driver for Windows 2000/Server
2003
(afaik) will only be installed, if you have a storage system (Storageworks 42xx, 43xx, 44xx) directly to a non array controller.
(and is only needed for managing the storage system).

The needed driver should be the "HP ProLiant iLO Advanced System Management Controller Driver for Windows Server 2003"
found at:
http://h18023.www1.hp.com/support/files/server/us/download/18445.html
Thilo Knoch
Frequent Advisor

Re: Cannot get the System Management Driver installed

Okay, I answered regarding the typo, but the
ASM driver without "iLO" is only for the DL 360 (G1).
The "HP ProLiant iLO Advanced System Management Controller Driver for Windows Server 2003" should be the right for this G3 machine.
Holger Beyer
Occasional Visitor

Re: Cannot get the System Management Driver installed

Hello,

which firmware did you update and which jumper did you change to fix the problem?
I have the same issue and until now I wasn´t able to fix it!

HP recommended me to update the firmware, to change a jumper and to install the health driver what would be the System Managment Driv
Peter Taal
Occasional Contributor

Re: Cannot get the System Management Driver installed

Hello Holger,

You can take a look at the following document:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&taskId=110&prodSeriesId=316558&prodTypeId=15351&objectID=PSD_EL030207_CW01

Unfortanately the problem still exists..
Holger Beyer
Occasional Visitor

Re: Cannot get the System Management Driver installed

Thanks, but I unfortunately found out that my server is a Proliant DL380 G3 and not the 360!

Is it the same issue with the same fixes?