ProLiant Servers (ML,DL,SL)
1748183 Members
3684 Online
108759 Solutions
New Discussion юеВ

Re: Cannot open ACU with Internet Explorer 8

 
Cyro-Brazil
New Member

Cannot open ACU with Internet Explorer 8

Hi!

I┬┤ve installed the Internet Explorer 8 (IE8) in Windows Server 2003 x86. After this, I can┬┤t access the ACU (Array Configuration Utility) anymore... The IE8 crashes.

Is it a Microsoft or an HP problem?

HW: DL360G5
Support Pack: 8.15 or 8.20
OS: Windows Server 2003 32-bit
17 REPLIES 17
Gary Benavides Meza
Trusted Contributor

Re: Cannot open ACU with Internet Explorer 8

ACU doesn't work, with internet explorer 8 at this moment. It works with 7 and 6. Maybe in the next PSP will be supported.
Chris Ciapala
Trusted Contributor

Re: Cannot open ACU with Internet Explorer 8

Try to turn on compatibility mode. Works for me.
Gary Benavides Meza
Trusted Contributor

Re: Cannot open ACU with Internet Explorer 8

Chris it worked for you? Could you please tell me how to do it.
Chris Ciapala
Trusted Contributor

Re: Cannot open ACU with Internet Explorer 8

Gary,
Start IE8, go to Tools, Compatibility View Settings. Check 2nd option on bottom part (intranet settings) or even better - check last one, making IE to open all the sites in compatibilty mode.
It works for me, on DL360G5 with Windows 2008 - x64 version, PSP is 8.20A.
Pierrot Robert
Frequent Advisor

Re: Cannot open ACU with Internet Explorer 8

Did not work for me. ACU first complains that there is another instance running, then crashes IE.

Any help ?
Patrick Terlisten
Honored Contributor

Re: Cannot open ACU with Internet Explorer 8

Hello,

uninstall IE8 and wait for a PSP that support IE8.

Best regards,
Patrick
Best regards,
Patrick
Pierrot Robert
Frequent Advisor

Re: Cannot open ACU with Internet Explorer 8

This is really helpful ! Thanks !
kim.laursen
New Member

Re: Cannot open ACU with Internet Explorer 8

This workst for me just uncheck the first 2 check boxes (Include update... and Display internet.....) and check the last one (Display all......) and then start the IE8 and enter the in the address bar hpapp://ACU-XE/ACU.htm
ncates
New Member

Re: Cannot open ACU with Internet Explorer 8

Same problem here. I have tried the compatability mode thing to no avail. I can open the applet in a browser but, when I try to right click on the logical drive1 and select more information - I get error messages. Annoying because I used to use this to monitor the health of my RAID array disks.

I am supplying three images that illustrate the situation: config1, more info, noopen

I may have to uninstall IE 8. Would be nice if there was another solution (as in a solution from HP) as I like to keep my software programs updated whenever possible.