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Care Pack Question

whiteknight
Honored Contributor

Care Pack Question


I m working in a Shell cyberjaya, found out that most of the servers deployed in overseas do not have carepack,and it is not in the boxes when the server delivered.

May I know what is a right channel to retrieve the carepack serial number

Assuming I have the machine serial number ?

please advise.
Problem never ends, you must know how to fix it
2 REPLIES
Vulcan Maximus
Frequent Advisor

Re: Care Pack Question

Hi,

2 option would be.First, try the followingg link to get details as you have serial number.

http://h20000.www2.hp.com/bizsupport/TechSupport/WarrantyResults.jsp?lang=en&cc=us&prodSeriesId=454811&prodTypeId=12454&sn=CNU4080JFR&pn=PA747US

Secondly,

If the first optin don't work. Call the tech support number and tell them to transfer you to Carepack team and they would be able to fulfill you request.

Regards,
Maximus
Vulcan Maximus
Frequent Advisor

Re: Care Pack Question

Hi,

2 option would be.First, try the followingg link to get details as you have serial number.

http://h20000.www2.hp.com/bizsupport/TechSupport/WarrantyResults.jsp?lang=en&cc=us&prodSeriesId=454811&prodTypeId=12454&sn=CNU4080JFR&pn=PA747US

or

http://www13.itrc.hp.com/service/ewarranty/warrantyInput.do?admit=109447627+1237788094135+28353475


Secondly,

If the first optin don't work. Call the tech support number and tell them to transfer you to Carepack team and they would be able to fulfill you request.

Regards,
Maximus