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Checking Warranty (Product Number Required)

 
JNS_1
Occasional Visitor

Checking Warranty (Product Number Required)

We have some Proliant servers with 10-digit serial numbers. To use the online warranty checker, we also need to supply the product number.

So far I have been unable to retrieve the product number electronically (the WMI class Win32_BASEBOARD is not implemented according to the support docs).

I don't want to visit each server, and check the chassis sticker, or boot into RBSU to collect product numbers.

I know there is online product number detection, but these servers don't have web access.

Is there a WMI class (or other method) that we can use to retrieve the product number?

Thanks in advance, Jim.
2 REPLIES
juan quesada
Respected Contributor

Re: Checking Warranty (Product Number Required)

hi,
send an e-mail to srg@hp.com with all your serial numbers.

they will reply with warranty/contract status
Cederberg
Honored Contributor

Re: Checking Warranty (Product Number Required)



Win32_ComputerSystem_OEMStringArrayLabel

This is what we use to retrive the product number from the server via WMI...

Seems to work on most servers..