Compaq DL380 G2 issue after Smart Array update

[audi4rings]

Now the server will not come up. I just get a black screen after post.

I'm running Win2k3 SP2.

Is there a rollback feature or perhaps a bootdisk I can use to rollback?

Thanks for your help.

[audi4rings]

I forgot to mention I also updated NIC and Video drivers that were 2 years old.

Thank and hope someone responds soon :)

[James ~ Happy Dude]

Hello,

Any Red LED ? Any Beeps ?
Try reseating Memory & all Add-on cards.

Regards,
James.

[Brian_Murdoch]

Hi,

If you have a RILOE (Remote Lights-Out) PCI card installed then remove it and attach the video cable back to the system board video connector. Try this and see if it makes any difference.

Brian

[audi4rings]

Thanks for your response.

All lights are green. Let me clarify my question. I was a bit tired last night so I wasn't able to provide full detail.

So, after I updated the NIC, Video and SmaryArray 5 drivers or updates, I rebooted and it came up with a "ESC to continue" or The option to configure the array. I selected configure array and everything looked normal so I rebooted and hit ESC the following round.

Then the screen would blank out but all the lights on the server were GREEN. I don't know if this had to do with video or Smart array.

I'll try to methods provided but its been YEARS since I've played with Compaq servers.

[audi4rings]

Another FYI,

When the server has a blank screen, shouldn't I atleast be able to ping the server? I'm a bit concerned since after the NIC drive update, it disabled both NIC. I tried to enable the NIC being used (nic2) but it wasn't enabling so I had to enable nic1 and configure the appropriate address.

I thought that was rather weird. Now, I also can't RDP obviously b/c I can't ping.

Any help would GREATLY be appreciated.

[audi4rings]

The RILOE (Remote Lights-Out) PCI card isn't installed to my knowledge. I saw the cable on the FRONT LEFT side of the chasis and it was still in its original plastic package. I assume this is the cable to connect the card.

[James ~ Happy Dude · Accepted solution]

Hello,

Was it F2 To configure ? If you have pressed F2, this might have erased all DATA from the disks;
Refer Page 117 of
http://www.icare.hp.com.cn/TechCenter_StaticArticle/8583/11182.pdf

Does this sounds familiar ? As you mentioned You went into the Configuration to check Settings.

Regards,
James.

[audi4rings]

I never hit F2. The only options that come up are F8 and ESC.

Then F9-F11? I have to double check.

[James ~ Happy Dude]

Hello,

Try re-seating ALL possible components;
Memory; HDD; processors; heatsinks; PPM; PSU; etc etc.

If it still doesn't help, try booting with MINIMUM configuration.

Regards,
James.