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Re: Compaq DL380 G2 issue after Smart Array update

 
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audi4rings
Advisor

Re: Compaq DL380 G2 issue after Smart Array update

I'll give that a shot.

I've also thought about updating the BIOS from floppy but don't want to get deeper into issues.
James ~ Happy Dude
Honored Contributor

Re: Compaq DL380 G2 issue after Smart Array update

Since its a NO video situation & not exactly NO post/ No boot;

First thing to try would be a Different Video, change cables;
Also if there is a KVM switch, Bypass that.

Regards,
James.
audi4rings
Advisor

Re: Compaq DL380 G2 issue after Smart Array update

but shouldn't I atleast be able to ping the server regardless of video?

I'll try what you recommended and thank you for your quick response.
James ~ Happy Dude
Honored Contributor

Re: Compaq DL380 G2 issue after Smart Array update

Yes, you should be able to atleast ping it;

Regards,
James.
audi4rings
Advisor

Re: Compaq DL380 G2 issue after Smart Array update

Nope. I can't ping at all.

I did update the NIC driver as well.
audi4rings
Advisor

Re: Compaq DL380 G2 issue after Smart Array update

I'll have to check the RILOE (Remote Lights-Out) PCI card as Brian mentioned above.
dms_1
Trusted Contributor

Re: Compaq DL380 G2 issue after Smart Array update

Hi,

you can try clearing the NVRAM (CMOS) with the switch on the system board by invalidating configuration too

http://h20000.www2.hp.com/bc/docs/support/SupportManual/c01125948/c01125948.pdf

page 105
James ~ Happy Dude
Honored Contributor

Re: Compaq DL380 G2 issue after Smart Array update

If you have 2 processor, remove one along with its corresponding PPM;

Regards,
James.
audi4rings
Advisor

Re: Compaq DL380 G2 issue after Smart Array update

I just ran HP's smartstart diagnostic and nothing was flagged. I'll try the NVRAM and CPU suggestion.
audi4rings
Advisor

Re: Compaq DL380 G2 issue after Smart Array update

dms: that link didn't work.