Compaq Proliant 1600 6/266 Power Failure

[Jon K. Hale]

My 1600 quit and when I try to reboot it, it gives 2 long beeps and 2 short beeps and then tries to reboot again. According to the Maintenance and Service Guide, these audible beeps indicate a 1616 - Power Supply Configuration Error. It goes on to say this means a "Single power supply system is installed in Bay 2 and not in Bay 1" and recommends to "Move power supply from Bay 2 to Bay 1"

I have opened the system up and see only a single power supply with no apparent place for a second. Am I missing something or not understanding the Guide?

Any ideas?

Thanks,

Jon K. Hale

[JohnWRuffo]

Jon:

Two long and two short means the system got too hot. Let it cool down for 6 - 10 minutes and then power it on.

You need to check all the fans and make sure they spin when the server boots up. If any of them are not working or not working well enough, you need to replace them.

When the server does boot up, be sure to write down any error codes you see. If you see any 1610 errors, then you know you had an overheat condition. Add moving air to the front of the server and/or add A/C.

On a side note:
It is likely your server soes not have the dual canister power supply. How many power cords do you plug into this server? One or two?
Does it look lilke this:
http://partsurfer.hp.com/cgi-bin/spi/showphoto?partnumber=283624-001
If not, they you have the single.

[Jon K. Hale]

John:

Thanks for you response. The system actually went down sometime on Friday and I was unaware of it until this morning. I have pulled everything apart, cleaned and reconnected. Yet the same problem exists. Any other ideas?

[JohnWRuffo]

Unless it cooked something...

Does it power on long enough to spin the fans? Drives? Do you get any video?

[Jon K. Hale]

The power supply fan spins, no video and no disk drive activity. Just the audible beeps.

[JohnWRuffo]

So... the internal fans do not spin? Processor fan or the I/O cage fans...

Have you tried to set SW1 S1 to ON (disable on-board video) and install a PCI video card?

Do you see any interlock LED's lit in the I/O cage?

[Jon K. Hale]

Actually, the I/O cage fan does spin, but the processor fan does not.

I tried the PCI video card and the results were the same.

I don't see any LEDs lit in the I/O cage, but don't necessarily know where I'm supposed to be looking.

[JohnWRuffo]

I am going to lean towards a weak power supply as a solution to this.
http://partsurfer.hp.com/cgi-bin/spi/showphoto?partnumber=271916-001

HP has these to order from the Part Store for US$180.00
http://partsurfer.hp.com/cgi-bin/spi/main?sel_flg=modinfo&model=PRO1600
I bet you can find one third party for less... but be carefull.

[Jon K. Hale]

I have ordered a new power supply and should get it in tomorrow. I'll update you after that.

Thanks,

[Jon K. Hale]

The power supply has been replaced and everything has been reseated, but the problem hasn't been resolved.

The power supply fan spins, the i/o cage fan spins, but the processor fan does not.

We still get two long beeps and two short beeps, then the power supply resets and tries again.