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Compaq Proliant 1600 6/266 Power Failure

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Jon K. Hale
Occasional Advisor

Compaq Proliant 1600 6/266 Power Failure

My 1600 quit and when I try to reboot it, it gives 2 long beeps and 2 short beeps and then tries to reboot again. According to the Maintenance and Service Guide, these audible beeps indicate a 1616 - Power Supply Configuration Error. It goes on to say this means a "Single power supply system is installed in Bay 2 and not in Bay 1" and recommends to "Move power supply from Bay 2 to Bay 1"

I have opened the system up and see only a single power supply with no apparent place for a second. Am I missing something or not understanding the Guide?

Any ideas?

Thanks,

Jon K. Hale
14 REPLIES
JohnWRuffo
Honored Contributor

Re: Compaq Proliant 1600 6/266 Power Failure

Jon:

Two long and two short means the system got too hot. Let it cool down for 6 - 10 minutes and then power it on.

You need to check all the fans and make sure they spin when the server boots up. If any of them are not working or not working well enough, you need to replace them.

When the server does boot up, be sure to write down any error codes you see. If you see any 1610 errors, then you know you had an overheat condition. Add moving air to the front of the server and/or add A/C.

On a side note:
It is likely your server soes not have the dual canister power supply. How many power cords do you plug into this server? One or two?
Does it look lilke this:
http://partsurfer.hp.com/cgi-bin/spi/showphoto?partnumber=283624-001
If not, they you have the single.
Enjoy!
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Jon K. Hale
Occasional Advisor

Re: Compaq Proliant 1600 6/266 Power Failure

John:

Thanks for you response. The system actually went down sometime on Friday and I was unaware of it until this morning. I have pulled everything apart, cleaned and reconnected. Yet the same problem exists. Any other ideas?
JohnWRuffo
Honored Contributor

Re: Compaq Proliant 1600 6/266 Power Failure

Unless it cooked something...

Does it power on long enough to spin the fans? Drives? Do you get any video?
Enjoy!
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Jon K. Hale
Occasional Advisor

Re: Compaq Proliant 1600 6/266 Power Failure

The power supply fan spins, no video and no disk drive activity. Just the audible beeps.

JohnWRuffo
Honored Contributor

Re: Compaq Proliant 1600 6/266 Power Failure

So... the internal fans do not spin? Processor fan or the I/O cage fans...

Have you tried to set SW1 S1 to ON (disable on-board video) and install a PCI video card?

Do you see any interlock LED's lit in the I/O cage?
Enjoy!
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Jon K. Hale
Occasional Advisor

Re: Compaq Proliant 1600 6/266 Power Failure

Actually, the I/O cage fan does spin, but the processor fan does not.

I tried the PCI video card and the results were the same.

I don't see any LEDs lit in the I/O cage, but don't necessarily know where I'm supposed to be looking.
JohnWRuffo
Honored Contributor

Re: Compaq Proliant 1600 6/266 Power Failure

I am going to lean towards a weak power supply as a solution to this.
http://partsurfer.hp.com/cgi-bin/spi/showphoto?partnumber=271916-001

HP has these to order from the Part Store for US$180.00
http://partsurfer.hp.com/cgi-bin/spi/main?sel_flg=modinfo&model=PRO1600
I bet you can find one third party for less... but be carefull.
Enjoy!
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Jon K. Hale
Occasional Advisor

Re: Compaq Proliant 1600 6/266 Power Failure

I have ordered a new power supply and should get it in tomorrow. I'll update you after that.

Thanks,
Jon K. Hale
Occasional Advisor

Re: Compaq Proliant 1600 6/266 Power Failure

The power supply has been replaced and everything has been reseated, but the problem hasn't been resolved.

The power supply fan spins, the i/o cage fan spins, but the processor fan does not.

We still get two long beeps and two short beeps, then the power supply resets and tries again.
JohnWRuffo
Honored Contributor
Solution

Re: Compaq Proliant 1600 6/266 Power Failure

Jon:

Pull the CPU Cage from the server and remove, check the slot and then replace the CPU's, PPM's and RAM. Make sure you seat each item fully.

let me know?
Enjoy!
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Jon K. Hale
Occasional Advisor

Re: Compaq Proliant 1600 6/266 Power Failure

I have pulled and reseated everything in the CPU cage and the i/o cage and all the cabling. Still same results.
JohnWRuffo
Honored Contributor

Re: Compaq Proliant 1600 6/266 Power Failure

Jon:

Try removing Processor #2 and its PPM. Also pull all the DIMM's except Socket 1. Does it boot at all? Differences?

I hate to think the processor cage it at fault here.
Enjoy!
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Jon K. Hale
Occasional Advisor

Re: Compaq Proliant 1600 6/266 Power Failure

John:

I pulled the processor cage and replaced the fan with one from another Compaq server.

The system started to boot, gave me a 1611-Fan Failure message and then finished booting.

Everything appears to be running, but I'm afraid to reboot it to see if the error message is still sent. I have changed our data backup procedures to hopefully reduce any loss in the event it is still a problem.

Thank you very much for all your help and advice.

Jon K. Hale
JohnWRuffo
Honored Contributor

Re: Compaq Proliant 1600 6/266 Power Failure

Wow! The fan was keeping it from powering up? Not seen one do that before. Thank you for the feedback!

Here is the Spare Part you need to replace it:
http://partsurfer.hp.com/cgi-bin/spi/showphoto?partnumber=122633-001

G'luck! -john
Enjoy!
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