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Compaq R3000 XR General Alarm LED blinking in RED

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Shiraj Fernando
Regular Advisor

Compaq R3000 XR General Alarm LED blinking in RED

Hi,
We have two Compaq R3000XR UPS on a rack providing redundant power to four servers, kvm and monitor.

On one UPS the General Alarm LED blinks in red, Utility LED is green continuously and all the Load Indicator LEDs are off and no audible alarm.

I tried a self test without any success. Then I powered down the UPS removed utility power cords plugged the utility power back in again after about 3 mins and powered up the UPS but the problem was still there.

What may have failed in the UPS ?

Regards,
Shiraj.
2 REPLIES
Mi6t0
Trusted Contributor
Solution

Re: Compaq R3000 XR General Alarm LED blinking in RED

Hello,

Please, try flashing the Firmware first:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-3ce0b95d799a4a50b066b11b35

You can read installation instructions if you have questions about it.

Do you have HP Power manager installed? If not - install it, a great app for managing UPS-devices.

Regards,

Mi6t0
juan quesada
Respected Contributor

Re: Compaq R3000 XR General Alarm LED blinking in RED

http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c00677422/c00677422.pdf

use ctrl + f and type general alarm, read all the info listed, this is normally related to an self test failure. unplug ups, reconnect and perform new self test to check status, follow chapter 5 to TS the general alarm