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тАО11-17-2006 02:26 AM
тАО11-17-2006 02:26 AM
Configuring the new HP KVM IP consoles
I've tried configuring the IP address through the serial port of the unit so we can access it remotely but have had no luck. I'm using Hyperterminal to communicate and it works fine when I connect to one of the older units.
I've gone through the new setup/user guide that came with the unit and there is no section on setting the IP address of the unit. Anyone else run into this? Thanks and have a good weekend.
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тАО11-17-2006 03:11 AM
тАО11-17-2006 03:11 AM
Re: Configuring the new HP KVM IP consoles
Have you tried DHCP?
Sometimes, the default operation on these devices is a DHCP setting. You might have better luck telnetting into the unit or using a gui manager (if there is on), then with the serial port.
Steven
HP Master ASE, Storage, Servers, and Clustering
MCSE (NT 4.0, W2K, W2K3)
VCP (ESX2, Vi3, vSphere4, vSphere5, vSphere 6.x)
RHCE
NPP3 (Nutanix Platform Professional)
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тАО01-31-2007 03:59 AM
тАО01-31-2007 03:59 AM
Re: Configuring the new HP KVM IP consoles
Did you ever figure out how to configure the new KVM through a Hyperterminal seesion via the serial port? We are having the same problem here. Unfortunately we can't get to the KVM over the network and because of this issue with the serial port, can't even connect locally to see if it's configured correctly. And there is no documentation anywhere. Not that it's important, right? Any assistance you can give will be very much appreciated.
Thanks,
Brendan
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тАО01-31-2007 06:28 AM
тАО01-31-2007 06:28 AM
Re: Configuring the new HP KVM IP consoles
You can get the manuals and software downloads from here.
Manuals
=======
http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManualтМй=en&cc=uk&docIndexId=691859&taskId=101&prodTypeId=329290&prodSeriesId=331871
Software and Firmware
=====================
http://h18004.www1.hp.com/products/servers/proliantstorage/rack-options/kvm/soft-firmware.html?lang=en&cc=uk&prodSeriesId=331871
Regards,
Brian
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тАО02-02-2007 06:43 AM
тАО02-02-2007 06:43 AM
Re: Configuring the new HP KVM IP consoles
I followed the instructions in the HP IP Console Switch User Guide by configuring HyperTerminal as follows:
Bits per Second: 9600
Data Bits: 8
Parity: None
Stop Bits: 1
Flow Control: None
No luck. Just to make sure I'm not crazy, I attached to one of the older KVM's with these settings and the configuration menu came right up. Is there anything else that needs to be done on the newer model? I really don't want to call Tech Support because they'll have no idea what I'm talking about.
Thanks!
Brendan
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тАО02-05-2007 07:52 AM
тАО02-05-2007 07:52 AM
Re: Configuring the new HP KVM IP consoles
I can't connect over the serial connection using Hyperterminal. I also tried Tterm Pro and it didn't work either. I tried hooking it up to multiple PCs, I've tried different speeds as well. Nothing seems to work. If HP actually gives me a solution I will post it here.
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тАО02-05-2007 08:25 AM
тАО02-05-2007 08:25 AM
Re: Configuring the new HP KVM IP consoles
The documentation for this unit is on the CD as well and doesn't mention hyperterminal.
Don't know how much that helps, if I find out more, I will share it here.
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тАО02-05-2007 08:40 AM
тАО02-05-2007 08:40 AM
Re: Configuring the new HP KVM IP consoles
KVM model number 336045-B21 does not support remote users as you've discovered, that's why its described as a 0x2x16 Server Console Switch.
0 = Number of remote users
2 = Number of local users
16 = Number of servers (without expansion)
Cheers,
Rob
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тАО03-05-2007 03:16 AM
тАО03-05-2007 03:16 AM
Re: Configuring the new HP KVM IP consoles
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тАО03-05-2007 03:24 AM
тАО03-05-2007 03:24 AM
Re: Configuring the new HP KVM IP consoles
See Rob's note above. We ended up replacing the switch with one that supports remote access. (And it only costs $2700 more!)
Brendan