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Constant disk failing in Proliant DL380 G3

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Eino Virtaranta
Occasional Advisor

Constant disk failing in Proliant DL380 G3

Hello.

DL380G3 server with integrated 5i RAID controller, 3 year without any problems.
Last month almost all disks became eventually failed. Replacing "failed" doesn't help - about day or two the disk becomes "failed" too.
These disks are working OK in another server.
System Insight Manager shows the following:

Status: Failed Action: Replace Drive
Capacity: 33.91 GB Model: COMPAQ BF03685A35
Firmware Version: HPB8
Service Hours: 26910

Problem Indicators:

Failed Recovery Reads: 0
SCSI Bus Faults: 97
Other Timeouts: 143 IRQ Deglitch: N/A

Failure Indicators:

Spinup Errors: 0 Aborted Commands: 0
Realloc Aborts: N/A Media Failures: 0
Format Errors: 0 Hardware Errors: 0
Not Ready Errors: 874 Bad Target Errors: 0
Fail Recov Writes: 0 Self Test Errors: N/A

Etc... i.e. every "failed" disk has a lot of "SCSI Bus Faults", "Other Timeouts" and "Not Ready Errors". No other errors are present.
Is this a hardware fault and if yes, which part should I replace in server ?
1 REPLY
Brian_Murdoch
Honored Contributor
Solution

Re: Constant disk failing in Proliant DL380 G3

Hi Eino,

Get the 6-bay SCSI backplane replaced.
HP Spare Part number is 289552-001.

Regards,

Brian