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Customer Advisory c01587778

hp_it_geeks
Occasional Visitor

Customer Advisory c01587778

Hi,

 

my Smart Array 5i on my DL560 has an Alet and it says "please refer to Customer Advisory c01587778". but i cant find this anywhere.

 

can anyone point me in the correct link direction pls?

 

thanks

 

Chet.

6 REPLIES
Johan Guldmyr
Honored Contributor

Re: Customer Advisory c01587778

DaBoss
Occasional Visitor

Re: Customer Advisory c01587778

BUUUTTTTTT just try to find the firmware download!!!
Oscar A. Perez
Honored Contributor

Re: Customer Advisory c01587778

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?cc=cz&prodNameId=266599&prodSeriesId=374803&swLang=8&taskId=135&swEnvOID=1005




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flubberhead
Occasional Visitor

Re: Customer Advisory c01587778

Hi there,

 

I just hit upon this with my controller, and I go to the link mentioned and don't see any firmware downloads for the controller.  The advistory says to go to this section :

Select Firmware - Storage Controller

 

But there is no such section there which I can see.

 

I did grab a firmware ZIP file - is that what I'm looking for?  I'm just about to go investigate it.

flubberhead
Occasional Visitor

Re: Customer Advisory c01587778

Oh if I choose Windows Server 2008 I see the right section and different downloads - even though the description also mentions Linux.

 

I'll let you know if that solves my problem.   Was not seeing that when I select LInux as my OS

flubberhead
Occasional Visitor

Re: Customer Advisory c01587778

Well I got the aforementioned download loaded onto my USB and it boots fine.  But whether I choose the automatic update or the manual, it crashes.  Cannot find a cciss driver.  I'm using an HP 400 RAID array, but it does not seem to recognize it.

 

SO what do I do about that?