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DL 360 G3 wont post

 
TGuadagno
Occasional Advisor

DL 360 G3 wont post

Hi,
I was wondering if anyone could point me in the right direction. I have a dl 360 g3. It was running fine, I had to restart it and it never came back up. When I put a monitor on it I see that nothing happens when I apply power....well let me be specific.

when I apply power

the lights come on green...there is no amber or red anywhere on the motherboard or front panel.

the hard drives spin up, and all the fans run

everything looks fine from the outside, but no bios message or post.

another weird thing is that i cannot get to the ilo either...i thought i should be able to get that even if the server is down.

obviously, i have a hardware issue....any guess as to which component?
6 REPLIES
ess
Super Advisor

Re: DL 360 G3 wont post

please check the ram system and then cpu.
WhiteShadoW
Advisor

Re: DL 360 G3 wont post

What operating system do you use?
WhiteShadoW
Advisor

Re: DL 360 G3 wont post

Hi TGuadagno

The following firmware and device updates pass required.

Operating System: Microsoft Windows Server 2003

Online ROM Flash Component for Windows - HP ProLiant DL360 G3 (P31)

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=316558&prodNameId=3288138&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-UNITY-I22689

HP ProLiant Integrated Lights-Out Management Interface Driver for Windows Server 2003/2008

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=316558&prodNameId=3288138&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-fa4293286417437a97aa0c4eb1

Online ROM Flash Component for Windows - HP Integrated Lights-Out 2

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=316558&prodNameId=3288138&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-f3c997ec35b64a1da049edcd6f

ProLiant Support Pack for Microsoft Windows Server 2003

File name: psp-8.25.w2k3.i386.exe (143 MB)

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=316558&prodNameId=3288138&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-2c6582e3c0d344adb69377f22d

Firmware Maintenance CD

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=316558&prodNameId=3288138&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-2daedac9c17648c7905b64f8c3

Good day..
TGuadagno
Occasional Advisor

Re: DL 360 G3 wont post

whiteshadow....the os is win2k3....but that does not matter. i cannot boot..or post, so i cannot apply patches


i am going to see if i have another proc i can swap out as was suggested.


thanks
Lazarix
Occasional Advisor

Re: DL 360 G3 wont post

I had a similar issue recently with a DL360 and even after pulling out all the RAM and putting it back in in single sticks, it still wouldn't boot. The solution was actually to pull the power out of the machine and leave for a couple of minutes (while the capacitors discharge) and power back in. Sure enough it booted back up again.
Live by the sword
TGuadagno
Occasional Advisor

Re: DL 360 G3 wont post

well, it looks like Lazarix called it. It has been sitting unplugged for about 2 days, i went back to work on it some more and it power up without issue. i am running diags on it now, but everything seems ok.....hummm


thanks all