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тАО08-09-2009 02:25 AM
тАО08-09-2009 02:25 AM
DL 360 G6
I have just revieved 4 new DL360 G6's and all of them have the same problem. When I plug in the network cable it does not click into the port and falls out again. I have tried different network cables and different cable from different manufacturers and none will stay plugged in.
It looks like the case is just to low down covering the top of the NIC port stopping the network cable to clicking into place correctly
Has anyone else heard or seen this on this model of server?
Look like I am going to have to raise a support call to HP
Regards
John
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тАО08-11-2009 12:43 AM
тАО08-11-2009 12:43 AM
Re: DL 360 G6
had many dl360 g6 for some customers and still have one here. But never saw or heard of that problem. Sounds like an production failure ?
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тАО08-13-2009 08:56 AM
тАО08-13-2009 08:56 AM
Re: DL 360 G6
In his case, hard drives weren't hot-plugging in. We took the cover off, slightly adjusted some screws in back of the drive plan to "lower" the plugs, and then the drives popped right in.
I guess the tolerances these days are so low that even a slight offset can cause a problem. In the case of a NIC port though, I can't imagine you'd have a problem like that because if the plug went in at all, it should go all the way in unless the cable wrap was too bulky and gets hung up on the metal in back.
I assume you've checked to make sure there isn't any stray packing material jammed into the NIC port, preventing full insertion? Stranger things have happened.
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тАО09-11-2009 09:33 AM
тАО09-11-2009 09:33 AM
Re: DL 360 G6
I had the same issue :
I received six DL360G6, whose network RJ45 sockets couldn't hold the cable latch either (yet, the cable in the ILO2 slot held fine).
I had a support case opened, and the six motherboards were changed the next day !
on the new motherboard version, the network sockets' metal casing is different, and it CAN hold a rj45 cable now...
my six servers where some early european version, all their serial numbers started with CZJ9230..
maybe it was a bad batch ?
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тАО09-11-2009 12:41 PM
тАО09-11-2009 12:41 PM
Re: DL 360 G6
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тАО12-03-2009 10:39 PM
тАО12-03-2009 10:39 PM
Re: DL 360 G6
We also recieved 25x DL360 G6 having same NIC problem......
regards
Yaseensajid..
Islamabad Pakistan
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тАО05-13-2010 03:07 AM
тАО05-13-2010 03:07 AM