DL 360 Gen 10 drivers and ACU

[Ashoka25]

Hi,

We have installed a new DL 360 g10 server with Windows 2012 R2 DC

I have below two issues, appreciate your help

I have installed Win2k12 r2 DC edition, I have two base system driver showing not installed. Tried to download and install whatever I know.

Hardware ID's

PCI\VEN_103C&DEV_3306&SUBSYS_00E41590&REV_07 PCI\VEN_103C&DEV_3306&SUBSYS_00E41590 PCI\VEN_103C&DEV_3306&CC_088000 PCI\VEN_103C&DEV_3306&CC_0880

PCI\VEN_103C&DEV_3307&SUBSYS_00E41590&REV_07 PCI\VEN_103C&DEV_3307&SUBSYS_00E41590 PCI\VEN_103C&DEV_3307&CC_088000 PCI\VEN_103C&DEV_3307&CC_0880

2nd query is

I have installed HP array configuration utility. However, while opening getting this error

"ACU did not detect any supported controllers in your system "

Can someone help here?

Thanks,

[Bunsol]

Hi Ashoka,

Good Day. Regarding the driver we will have to check which driver is getting installed and if supported or not. Also regarding the ACU please check which controller is being used because this server comes with a basic controller s100i which is used for software raid:-

https://h20195.www2.hpe.com/v2/getdocument.aspx?docname=a00019427enw

If it is any other controller then check if the Array configuration utility or Smart Storage administrator version is latest and if the issue still persists then please log a case with us using the below link:-

https://support.hpe.com/hpesc/home

Regards,

Bunsol