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[DL 360 Gen8] ILO 4 small issue

 
Human_Diversion
Occasional Contributor

Re: [DL 360 Gen8] ILO 4 small issue

I have a monkeywrench to throw into the equation here.

I had a system board replaced on my DL380 Gen8 last week, I updated the firmware to 2.42 and after updating I'm getting the "Embedded Flash/SD-CARD: Embedded media manager failed initialization." error. I've tried re-formatting per instructions from HP through both the Windows ILO app and the web page, and it only succeeds in resetting ILO and nothing more.

As I said, the motherboard replacement just happened last week, so I'm going to be pretty upset if the solution is to replace it again, since it's a production server and needs as high uptime as possible.

Chris_L1
Advisor

Re: [DL 360 Gen8] ILO 4 small issue

Saw this tidbit in my email from HPE this morning...

http://h20566.www2.hpe.com/hpsc/doc/public/display?docId=c04996097&hprpt_id=HPGL_ALERTS_1913281&jumpid=em_alerts_us-us_Jul16_xbu_all_all_757293_1913281_EnterpriseSolutionsServers_critical__/

Have tried all that it asks for - then had board replaced.  A week later - same error on new board (as "Human_Diversion" stated).  Didn't call back for same issue - mission-critical system that cannot afford to be down again.  

At least HPE is aware of the issue - maybe a new ILO/system flash is in order...

GustavoAyala
Advisor

Re: [DL 360 Gen8] ILO 4 small issue

I've tried iLO 2.44 and Force_Format.xml to reformat NAND partitions as per Document ID: c04996097.

Still getting after several resets : Controller firmware revision 2.09.00 Embedded media manager failed media attach 

Proliant DL 380 G8.

 

Torsten.
Acclaimed Contributor

Re: [DL 360 Gen8] ILO 4 small issue

According to the advisory you need to re-install IP after format.

Current version for Gen8 is 1.63.


Hope this helps!
Regards
Torsten.

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Human_Diversion
Occasional Contributor

Re: [DL 360 Gen8] ILO 4 small issue

I can't even format the embedded media, so how could I install something after format?

GustavoAyala
Advisor

Re: [DL 360 Gen8] ILO 4 small issue

The advisory says so, but I don't think is really neccesary to reinstall Intelligent Provisioning if you don't use it (as it's in my case) and if you don't plan to in the future.

I have already intalled Windows, and even then I didn't use Intelligent Provisioning.

I just want to get rid of the warning.

 

Oscar A. Perez
Honored Contributor

Re: [DL 360 Gen8] ILO 4 small issue

Hi Gustavo,

if you formatted the NAND and are still getting the Embedded Media manager failed media attach error, please contact HPE Support.

Oscar




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Jan Soska
Honored Contributor

Re: [DL 360 Gen8] ILO 4 small issue

Just to inform you all,

latest steps from HPE Advisory helped in all our 3 affected servers, so now is the issue solved, without board replacement. Please have on mind that advisory was revised couple days ago with detaild format script.

 

Jan

guillaume_F
Occasional Visitor

Re: [DL 360 Gen8] ILO 4 small issue

Hi Jan Soska,

 

Please provide link and complete steps (in case of HP moving webpages randomly and not redirecting old urls to new, like they always do).

I don't see any steps on HP advisory except flash firmware of ILO, which I did but didnt solve the issue. So I guess I'm not looking the good advisory ?

 

Thanks

Torsten.
Acclaimed Contributor

Re: [DL 360 Gen8] ILO 4 small issue

The link is in the post above, here it is again:

 

http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c04996097


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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If you feel this was helpful please click the KUDOS! thumb below!