DL 360g4 and bbwc

[tomasz.puchalski]

Hello
i`ve a question about bbwc battery . Since october last year i had 2 battery failure. every failure is the same(see a attachment). Now battery is broken again . Cache without battery is working fine all test passed. i dont know what to do now- order battery again or whole kit memory+battery?
Tomek

[KarloChacon · Accepted solution]

hi

usually when firmware is up to date, memory has been replaced I recommend to continue with cache (memory)

regards

[tomasz.puchalski]

Thx for answer- so You suggest to order now battery and cache(memory). Third battery replacement is enought reason for order cache?

[tomasz.puchalski]

Hello
maybe You`ll be able to help me again - i replaced cache and battery (i had one kit extra) and after one day problem return. So problem is not cache. Mainboard? power supply?.
all firmware are up-to date .

[juan quesada]

if FW for the controller is up to date, the battery and cache has been replace you should consider to replace the controller (6i controller in embedded in the system board), if covered under warranty or contract call HP

regards,

[tomasz.puchalski]

Hello
i`ve already ordered mainboard and battery . i hope it`ll resolve my problem