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DL 360g4 and bbwc

 
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tomasz.puchalski
Valued Contributor

DL 360g4 and bbwc

Hello
i`ve a question about bbwc battery . Since october last year i had 2 battery failure. every failure is the same(see a attachment). Now battery is broken again . Cache without battery is working fine all test passed. i dont know what to do now- order battery again or whole kit memory+battery?
Tomek
5 REPLIES
KarloChacon
Honored Contributor
Solution

Re: DL 360g4 and bbwc

hi

usually when firmware is up to date, memory has been replaced I recommend to continue with cache (memory)

regards
Didn't your momma teach you to say thanks!
tomasz.puchalski
Valued Contributor

Re: DL 360g4 and bbwc

Thx for answer- so You suggest to order now battery and cache(memory). Third battery replacement is enought reason for order cache?
tomasz.puchalski
Valued Contributor

Re: DL 360g4 and bbwc

Hello
maybe You`ll be able to help me again - i replaced cache and battery (i had one kit extra) and after one day problem return. So problem is not cache. Mainboard? power supply?.
all firmware are up-to date .
juan quesada
Respected Contributor

Re: DL 360g4 and bbwc

if FW for the controller is up to date, the battery and cache has been replace you should consider to replace the controller (6i controller in embedded in the system board), if covered under warranty or contract call HP

regards,
tomasz.puchalski
Valued Contributor

Re: DL 360g4 and bbwc

Hello
i`ve already ordered mainboard and battery . i hope it`ll resolve my problem