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DL 380 G3 NW 6.5 array driver deactivates.

Neil Trowbridge
Occasional Contributor

DL 380 G3 NW 6.5 array driver deactivates.

I have attached a scrn shot of this error from one of my 380's. This has become a problem on several box's. NW6.5 latest 5i firmware, bios firmware and the 7.10 SP. Back up software is HP's Data Protect 5.1 latest build.

I would like to know if anyone has had this problem and if you have found what was causing this and a solution.

Thank You
5 REPLIES
JohnWRuffo
Honored Contributor

Re: DL 380 G3 NW 6.5 array driver deactivates.

Niel:

Here is the fix:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&taskId=110&prodSeriesId=316529&prodTypeId=15351&objectID=PSD_EN030815_CW01

On the server, download and run the Novell patch NW56UP3.EXE, which is available at the following URL:

http://support.novell.com/cgi-bin/search/searchtid.cgi?/2966734.htm

Note: This patch is described in Novell TID #2966734, which is also available at this URL.
Enjoy!
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Neil Trowbridge
Occasional Contributor

Re: DL 380 G3 NW 6.5 array driver deactivates.

And this is supported for NW6.5?
JohnWRuffo
Honored Contributor

Re: DL 380 G3 NW 6.5 array driver deactivates.

Ahhh... good eye. The HP document says "6.x" and the Novell docs say 6.0 specifically.

Have you installed 6.5 SP1? There were some of the same fixes in that as well...
Enjoy!
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Neil Trowbridge
Occasional Contributor

Re: DL 380 G3 NW 6.5 array driver deactivates.

Yes, we are at 6.5 SP1. I down loaded the file you told me and look at it. The version of SERVER.EXE in the folder of NW6Sp3 is 8/5/03. NW 6.5 is useing 12/11/03.

I have a case number with HP and they are wondering about Data Protect 5.1 and the version of the CPQRAID.(2.11)

He wanted me to stop DP for a week and see if that would stop the problem. Then trying to back rev the raid driver.

JohnWRuffo
Honored Contributor

Re: DL 380 G3 NW 6.5 array driver deactivates.

Can you let us know what the outcome of the HP Call is... this will be good info to share.
Thanks
Enjoy!
__________________________________________
Was the post useful? Click on the white KUDOS! Star.

Do you need help with your HP product?
Try this: http://www.hp.com/support/hpgt