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DL 380 G4 win2k3entSP1 Veritas Vol Repl/staroage foundation

 
itnas
Advisor

DL 380 G4 win2k3entSP1 Veritas Vol Repl/staroage foundation

Server DL 380 G4
Windows 2003 Enterprise SP1
Microsoft Cluster Server
VERITAS Storage Foundation Version: 4.2.30.0 (or 4.3)
Veritas Volume Replicator
Support Pack 7.4
All Firware is updated

It can Crash at any time. in event viewer the only error is
The previous system shutdown at 10:27:21 AM on 9/25/2005 was unexpected.
In integrated management log NO any logs.

There is second server with the same configuration it's behaviour is almost the same
The crash period is longer.
8 REPLIES
Oleg Koroz
Honored Contributor

Re: DL 380 G4 win2k3entSP1 Veritas Vol Repl/staroage foundation


Sometimes it hard to truck down if crush related to SW or HW
What you can do
1. Is swap HDD from Suspected to less Suspected Server
2. You can swap around between Servers: CPU, Memory, PPM/VRM, Fiber Cards if used
3. Swap riser cage, Voltage Regulator
4. Disable HT (Hyper Treating)
5. Disable some third party services

If you don't see ASR detected message, it could be more HW related, but not mandatory
After complete swapping if problem stay with server, and it can be System board.

It can Crash at any time â ¦ How often ? once twice week, day, month ?
itnas
Advisor

Re: DL 380 G4 win2k3entSP1 Veritas Vol Repl/staroage foundation

One can crash 4 times a day.
2nd twice a week.
Ruslan
Respected Contributor

Re: DL 380 G4 win2k3entSP1 Veritas Vol Repl/staroage foundation

Try to do FULL system test using Server Diagnostic Utility from SmartStart CD (Maintenance Page Link)
Terry Hutchings
Honored Contributor

Re: DL 380 G4 win2k3entSP1 Veritas Vol Repl/staroage foundation

If the server is not getting any ASR messages, then the problem may be related to power.
The truth is out there, but I forgot the URL..
itnas
Advisor

Re: DL 380 G4 win2k3entSP1 Veritas Vol Repl/staroage foundation

NO power is OK
Terry Hutchings
Honored Contributor

Re: DL 380 G4 win2k3entSP1 Veritas Vol Repl/staroage foundation

I'm not necessarily saying this is related to the power getting to the server.

Do these servers both have redundant power supplies installed?
The truth is out there, but I forgot the URL..
Stephen Kebbell
Honored Contributor

Re: DL 380 G4 win2k3entSP1 Veritas Vol Repl/staroage foundation

Hi,

anything unusual showing up in the Veritas Storage Foundation log ?
Program Files\VERITAS\VERITAS Object Bus\logs\vxisis.log

Warning: this log can be HUGE

And what do you have for your shared storage?
Are you using VSFW to mirror storage systems ?

Regards,
Stephen
itnas
Advisor

Re: DL 380 G4 win2k3entSP1 Veritas Vol Repl/staroage foundation

anything unusual showing up in the Veritas Storage Foundation log ?
Program Files\VERITAS\VERITAS Object Bus\logs\vxisis.log
answer
No nothing just after the crash reinitiallisation logs are there

And what do you have for your shared storage?
answer:EVA 5000
Are you using VSFW to mirror storage
systems ?
No mirroring is crearted on EVA

As for power and other redundancy everything is propperly installed.

I think that the problem with Veritas more and more.
SmartStart testing wasn't able to find any errors in hardware.