DL 380 G5

[charrakas.gr]

Hi we have just installed a new DL-380G5 Server.We are running SQL 2000 applications .
Our OS is windows server 2003 enterprise edition.The server gets frozen when quite often.Although we can get ping replies from the server, we cannot browse on it or connect with Remote Desktop.We can only reboot it manualy.
Can anyone help me about this?

[James Kennedy_5]

Disable RSS and TOE on the NICs using the Network Teaming Utility.

[juan quesada]

Hi,

Follow this
http://forums12.itrc.hp.com/service/forums/questionanswer.do?threadId=1208480

[KarloChacon]

hi

apart of Juan Q recommendations

check this

http://support.microsoft.com/kb/945977/en-us

regards

[Mi6t0]

Check this thread:

http://forums12.itrc.hp.com/service/forums/questionanswer.do?threadId=1208500

[charrakas.gr]

Thanks for your help but let me be more specific.
The symptoms are the following:
-When we run large sql queries or analysis services reports the server is not responding.
-we dont find any event in the windows event viewer that it indicates that something went wrong.
-The cpu usage is quite normal (it never reaches 100%)
-Our total memory is 8gb

So is this a HW problem ,a software problem (i mean sql server) or windows problem


Many Thanks for your help

[KarloChacon · Accepted solution]

so

what about this

http://support.microsoft.com/kb/941276


also have the latest driver for your controller and storport version it's a good idea

I would link the driver for your storage controller but I dont which one it is

http://support.microsoft.com/kb/932755/en-us

Regards

[Steve_184]

Check this long thread out. It's worth reading in detail.

http://forums12.itrc.hp.com/service/forums/questionanswer.do?threadId=1208500

[KarloChacon]

hi

thanks for the points
but I would appreciate some feedback I mean if that MS article worked?

regards

[Joshua Small_2]

Since you've just installed it, I'll go through some general things..

Are you aware by default you can't use 8GB RAM on that OS?

http://support.microsoft.com/kb/274750

Have you installed Service Pack 2?