- Integrated Systems
- About Us
- Integrated Systems
- About Us
4 weeks ago
After installing the Service Pack for ProLiant and update to the latest BIOS (* RECOMMENDED * Online ROM Flash Component for Windows x64 - HPE ProLiant DL380 Gen10 (U30) Servers ),the fan 4,5,6 still run at almost full speed (94%) all the time
Firmware Name Firmware Version Location
iLO 5 1.46 Jul 25 2019 System Board System ROM U30 v2.20 (10/31/2019) System Board
Intelligent Platform Abstraction Data 9.11.0 Build 39 System Board
System Programmable Logic Device 0x2A System Board
Power Management Controller Firmware 1.0.7 System Board
Power Supply Firmware 1.00 Bay 1
Innovation Engine (IE) Firmware 0.2.1.2 System Board
Server Platform Services (SPS) Firmware 126.96.36.1996 System Board
Redundant System ROM U30 v2.10 (05/21/2019) System Board
Intelligent Provisioning 3.20.154 System Board
Power Management Controller FW Bootloader 1.1 System Board
HPE Smart Storage Energy Pack 1 Firmware 0.60 Embedded Device
HPE Ethernet 1Gb 4-port 331i Adapter - NIC 20.14.54 Embedded LOM
HPE Smart Array P408i-a SR Gen10 1.99 Embedded RAID
HP Ethernet 1Gb 4-port 331T Adapter 20.14.54 PCI-E Slot 1
Embedded Video Controller 2.5 Embedded Device
Drive HPG1 Embedded controller Port 1I Box 3 Bay 1
Drive HPG1 Embedded controller Port 1I Box 3 Bay 2
Drive HPG1 Embedded controller Port 2I Box 2 Bay 1
Drive HPG1 Embedded controller Port 2I Box 2 Bay 2
Drive HPG1 Embedded controller Port 2I Box 2 Bay 3
Drive HPG1 Embedded controller Port 2I Box 2 Bay 4
Fans Fan Location Status Speed
Fan 1 System OK 37%
Fan 2 System OK 56%
Fan 3 System OK 75%
Fan 4 System OK 94%
Fan 5 System OK 94%
Fan 6 System OK 94%
23-BMC System 9 12 OK 57C Caution: 110C; Critical: 115C
25-HD Controller System 8 8 OK 48C Caution: 100C; Critical: N/A
27-LOM System 7 14 OK 40C Caution: 100C; Critical: N/A
30-PCI 1 I/O Board 13 13 OK 40C Caution: 100C; Critical: N/A
56-P/S 1 Power Supply 1 13 OK 40C Caution: N/A; Critical: N/A
12-HD Max System 10 0 OK 35C Caution: 60C; Critical: N/A
24-BMC Zone System 9 14 OK 29C Caution: 90C; Critical: 95C
16-VR P1 System 11 1 OK 26C Caution: 115C; Critical: 120C
26-HD Cntlr Zone System 9 7 OK 25C Caution: 85C; Critical: 90C
53-Battery Zone System 7 10 OK 25C Caution: 75C; Critical: 80C
29-LOM Card Zone I/O Board 14 11 OK 24C Caution: 75C; Critical: 80C
31-PCI 1 Zone I/O Board 13 13 OK 24C Caution: 75C; Critical: 80C
33-PCI 2 Zone I/O Board 13 13 OK 24C Caution: 75C; Critical: 80C
35-PCI 3 Zone I/O Board 13 13 OK 24C Caution: 75C; Critical: 80C
14-Stor Batt 1 System 5 1 OK 23C Caution: 60C; Critical: N/A
15-Front Ambient Ambient 10 1 OK 23C Caution: 70C; Critical: N/A
18-VR P1 Mem 1 System 13 1 OK 23C Caution: 115C; Critical: 120C
58-P/S 2 Zone Power Supply 3 7 OK 23C Caution: 75C; Critical: 80C
19-VR P1 Mem 2 System 9 1 OK 22C Caution: 115C; Critical: 120C
01-Inlet Ambient Ambient 15 0 OK 20C Caution: 42C; Critical: 47C
54-P/S 1 Inlet Power Supply 1 10 OK 20C Caution: N/A; Critical: N/A
59-E-Fuse Power Supply 4 9 OK 19C Caution: 100C; Critical: N/A
06-P1 DIMM 7-12 Memory 13 5 OK 0C Caution: 90C; Critical: N/A
While the tempeture still at below 60C I don't think there is a reson for the fan to run at such high speed.
Are there any thing that I can do to solve it? The fan has been run at 94% for a few days .
Solved! Go to Solution.
4 weeks agoSolution
Get the below changes done in RBSU:
System Configuration > BIOS/Platform Configuration (RBSU) > Advanced Options > Fan and Thermal Options >Thermal Configuration>Optimal Cooling
Check the status now.
If it is already set to "Optimal Cooling" change the cooling mode to "Increased Cooling." and check for issue resolution.
If still issue perist shutdown the server
Drain the flea power by disconnecting any power input, all the external cables (including Power and Network), external devices and pressing and holding down the power button for 10 seconds.
Check the fans and be sure the air flows over the drive.
Reseat the fans. Also reseat any PCI cards if connected.
The following steps may be performed to clear NVRAM using the system maintenance switch on the system board:
a. Extend the server from the rack, remove the access panel, and locate the system maintenance switch (refer to item 1 in figure 1 below).
b. Move switch S6 from default 'Off' position to 'On', install the access panel and connect the power cable to the walljack and power it on.
c. When a message indicates that a maintenance switch has been turned on and the unit has been reset, power it off, remove the power cable from the walljack. Remove it from the rack,
remove the access panel and reverse switch S6 to 'Off' and then power the server back again.
Connect power cables again and see if the server behaves normal.
If still same issue reduce the server to minimum configuration.
Remove all external PCI cards attached to server.
Start adding parts in incremental manner to isolate the faulty component.
3 weeks ago - last edited 3 weeks ago
Re: DL-380 Gen 10 3 Fans always running at 94%Speed
Thank you for the help ! I tried to change to increased cooling and reboot, nothing changed. But after unplug the power cable for 10sec and reboot, the fan won't run at full speed any more.