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ā04-27-2018 04:59 AM
ā04-27-2018 04:59 AM
DL 380 Gen 10 fan noise issue
Dear all, i have installed DL 380 Gen 10 server at customer site and after 48 hours server start noise contineously and when i power drain the server issue is resolved . the same issue accours an other site on the same model . and again i follow the same way and power drain the server and the issue was resolved. Please any one suggest what was the Issue ?
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ā05-07-2018 09:03 PM
ā05-07-2018 09:03 PM
Re: DL 380 Gen 10 fan noise issue
Hi,
I would suggest to update BIOS and iLO 5 firmwares to the latest.
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00038451en_us
Thank You!
I am a HPE employee
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ā07-22-2018 03:47 PM
ā07-22-2018 03:47 PM
Re: DL 380 Gen 10 fan noise issue
Hi There, I have the same issue, just got a new DL380 from out of the I have updated the firmware to version 1.20 fan speed as shown on ILO
Fan 1 25% Fan 2 34% Fan 3 43% Fan 4 43% Fan 5 34% and Fan 6 25%
Where as our DL980 Gen 9 has the following speed.
Fan 1 9% Fan 2 11% Fan 3 11% Fan 4 14% Fan 5 14% and Fan 6 14%
Is this normal on the Gen 10?
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ā07-23-2018 03:18 AM
ā07-23-2018 03:18 AM
Re: DL 380 Gen 10 fan noise issue
@JBCunanan wrote:Hi There, I have the same issue, just got a new DL380 from out of the I have updated the firmware to version 1.20 fan speed as shown on ILO
Fan 1 25% Fan 2 34% Fan 3 43% Fan 4 43% Fan 5 34% and Fan 6 25%
Where as our DL980 Gen 9 has the following speed.
Fan 1 9% Fan 2 11% Fan 3 11% Fan 4 14% Fan 5 14% and Fan 6 14%
Is this normal on the Gen 10?
Veriify the system is set for optimal cooling in RBSU. Has any additional hardware been added into the system?
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ā08-09-2018 06:39 AM
ā08-09-2018 06:39 AM
Re: DL 380 Gen 10 fan noise issue
We aha similar issue with an HP DL 380 Gen 10.
It has two high end(3.6 GHz) XEON processors and I wonder if that's part of the reason.
Every few minutes the fans kick on and go full speed and are super loud. Tech support has me playing with RBSU power and thermal setting and nothing has worked so far.
If I set the power regulator settings to STATIC LOW POWER MODE then the server quiets down and everything seems good. Except as I undertand it, this decreases the server performace. Any one have any ideas?
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ā10-30-2018 08:14 AM
ā10-30-2018 08:14 AM
Re: DL 380 Gen 10 fan noise issue
I Recommend setting the āThermal Configurationā to āOptimal Coolingā From RBSU, chose āAdvanced Optionsā and āFan and Thermal Optionsā
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ā11-15-2018 06:23 PM
ā11-15-2018 06:23 PM
Re: DL 380 Gen 10 fan noise issue
Hi,
We have the same situation. (DL380 G10)
We already updated and configured firmware by HP case, but the fan still be loudly.
Please help the issue. Thank you!
(OS: RHEL7.4, SSD 240GB*2)
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ā01-15-2019 07:47 AM
ā01-15-2019 07:47 AM
Re: DL 380 Gen 10 fan noise issue
same issues dl380g10 high fan usage anyone get any updated info on this ?
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ā01-16-2019 08:34 AM
ā01-16-2019 08:34 AM
Re: DL 380 Gen 10 fan noise issue
I have a similar issue and would appreciate any updates on this thread. I have a DL380 Gen 10, single Xeon gold processor, and I installed the P816i-a Storage Controller. Fans rev up periodically. Temperatures are all way below and warning threshholds.
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ā02-05-2019 03:56 AM - edited ā02-06-2019 12:24 AM
ā02-05-2019 03:56 AM - edited ā02-06-2019 12:24 AM
Re: DL 380 Gen 10 fan noise issue
did u get a solution? im still troubleshooting this with hp, but havent got a solution yet.
DL380 gen10 dual Gold processors, and fan speed increase every minute or less.
Optimal cooling, max performance setting
updating to late1st bios (u30 1.50) as advised by hp support, did not solve anything.
Ilo 5 version 1.39
Innovation Engine Firmware 0.1.6.1
normal fan speed +- 17-23%, rev up every minute or less to 30-50%
all temperatures well within range.