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DL 380 Gen 10 fan noise issue

raza1
Occasional Visitor

DL 380 Gen 10 fan noise issue

Dear all, i have installed DL 380 Gen 10 server at customer site and after 48 hours server start noise contineously and when i power drain the server issue is resolved . the same issue accours an other site on the same model . and again i follow the same way and power drain the server  and the issue was resolved. Please any one suggest what was the Issue ?

4 REPLIES
Suman_1978
HPE Pro

Re: DL 380 Gen 10 fan noise issue

Hi,

I would suggest to update BIOS and iLO 5 firmwares to the latest.
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00038451en_us

Thank You!

I am a HPE employee
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JBCunanan
Occasional Visitor

Re: DL 380 Gen 10 fan noise issue

Hi There, I have the same issue, just got a new DL380 from out of the I have updated the firmware to version 1.20 fan speed as shown on ILO

Fan 1     25%  Fan 2    34%  Fan 3    43%  Fan 4 43%  Fan 5 34% and Fan 6 25%

Where as our DL980 Gen 9 has the following speed.

Fan 1     9%  Fan 2   11%  Fan 3  11%  Fan 4  14%  Fan 5  14% and Fan 6 14%

Is this normal on the Gen 10?

 

Jimmy Vance
HPE Pro

Re: DL 380 Gen 10 fan noise issue


@JBCunanan wrote:

Hi There, I have the same issue, just got a new DL380 from out of the I have updated the firmware to version 1.20 fan speed as shown on ILO

Fan 1     25%  Fan 2    34%  Fan 3    43%  Fan 4 43%  Fan 5 34% and Fan 6 25%

Where as our DL980 Gen 9 has the following speed.

Fan 1     9%  Fan 2   11%  Fan 3  11%  Fan 4  14%  Fan 5  14% and Fan 6 14%

Is this normal on the Gen 10?

 


Veriify the system is set for optimal cooling in RBSU.  Has any additional hardware been added into the system?

 




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AlexB21
Occasional Visitor

Re: DL 380 Gen 10 fan noise issue

We aha similar issue with an HP DL 380 Gen 10.

It has two high end(3.6 GHz) XEON processors and I wonder if that's part of the reason.

Every few minutes the fans kick on and go full speed and are super loud. Tech support has me playing with RBSU power and thermal setting and nothing has worked so far.

If I set the power regulator settings to STATIC LOW POWER MODE then the server quiets down and everything seems good. Except as I undertand it, this decreases the server performace.  Any one have any ideas?