cancel
Showing results for 
Search instead for 
Did you mean: 

DL 380

Robin_37
Trusted Contributor

DL 380

Hello

Recently we purchased a new DL 380 G3 server. we are trying to configure the server but the server gives the following error.
"NMI - Undetermined Source"
after the initial boot up process and before the F10 or F9 prompt.
and the system hangs we cannot continue..

Pls Suggest what could be the problem...

Regards

Robin
8 REPLIES
Doug de Werd
Honored Contributor

Re: DL 380

you might take the cover off and make sure that all of the riser boards are properly seated, especially the one that holds the PCI slots.

Thanks,
Doug
Expert in ProLiant Clusters
Robin_37
Trusted Contributor

Re: DL 380

Hi

I have tried it several times, I have replaced the processor and PPM, still no luck. tried clearing the NVRAM but still the same problem.

Please HELP

Robin
Tom Vicevich
Occasional Advisor

Re: DL 380

If its new it should be under warranty. Call 1-800-OKCompaq
Prashant (I am Back)
Honored Contributor

Re: DL 380

Hi,

What is the memory configuration on server. is that possible to check with minimmum memoru configuration.

regards,
Prashant S.
Nothing is impossible
Robin_37
Trusted Contributor

Re: DL 380

Hi Prashanth

The memory is 1GB (512*2), i have tried with 512MB (256*2)Memory also, but still the same problem.

Regards

Robin
Gus Kwong
Respected Contributor

Re: DL 380

Hi Robin,

Further from Prashant's suggestion, did you beef-up the server (like dual CPU, extra hot-plug PSU etc.)?

Just checking if you have also tried to boot it up with absolutely minimal components in the machine.

Gus
Learning never ends
Robin_37
Trusted Contributor

Re: DL 380

Hi GUS

I have tried with base configuration, still the same error.

Robin
Gus Kwong
Respected Contributor

Re: DL 380

Hi Robin,

By the looks of this, I guess you must have tried pretty much everything, huh?

I would go for Tom's suggestion and log a call to HP. We have had at least two problematic DL360g3 on arrival and they were indeed faulty...

Gus
Learning never ends