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DL 380

Arthur Norton
Occasional Visitor

DL 380

I have a server that just becomes unresponsive and I have to hard reboot it. Only mesage I receive from the logs is "ASR Detected by System ROM." Did you ever get a solution? The only application loaded, which is not in full production, is Sharepoint.
3 REPLIES
CLEB
Valued Contributor

Re: DL 380

Hi

Have you tried the latest firmware update cd on the server?

You can download the latest cd image from here> http://h18000.www1.hp.com/support/files/server/us/download/22722.html

Just burn to a cd with an image creation utility and boot the server with it.

If you are still getting a problem then you may have a fan/temperature issue.
John Marinov
Frequent Advisor

Re: DL 380

ASR means "Automatic System Restart". The problem is that you don't know what caused the lockup. The mainboard of Proliants have a monitor which will do things if the system stays dead for 10 min. After 10 tries, it will stay down.

Install the latest support packs, and upgrade to the latest version of the firmware available. The idea is you want to find out what's causing the lockup.

Is there anything in the Integrated Maintenance Log (Start/Compaq system tools/integrated management log viewer).
HGN
Honored Contributor

Re: DL 380

Hi

The reason for the ASR can be few of them,

- like other have suggested it is always best to upgrade all the firmware to the latest
- run system diagnostics on the sever to make sure there are no hardware issues

Rgds

HGN