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10-30-2019 12:57 AM
10-30-2019 12:57 AM
DL 380p Gen8 : System Power Fault Detected (XR: 24 00 MID: FF 0D FC 0E C0 FF FF 32 32 0C 0C 00 9E 01
Hi forum members,
After shutding down a server DL 380p Gen8 due to modification on our installation, this server does not start anymore:
- After pressing the power button, the server seems to start, then stop after 1 second and the red led blinks indicating a Bios/hardware issue.
- Accessing to iLO remains possible and provides the following message:
System Power Fault Detected (XR: 24 00 MID: FF 0D FC 0E C0 FF FF 32 32 0C 0C 00 9E 01 00 01 03 47 00 00 00 00 00 00 00 00 00 00 00 00 00 00)
From previous posts, I have got some information:
- System info: FF 0D FC 0E C0 FF FF
- CPLD Version: 32 32 0C 0C 00 9E 01 00
I'm not able to decode more in depth, so is there any quick check or procedure to be done or do I consider the motherboard as broken?
Thanks a lot for your help,
Regards,
Stéphane.
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11-04-2019 10:32 PM
11-04-2019 10:32 PM
Re: DL 380p Gen8 : System Power Fault Detected (XR: 24 00 MID: FF 0D FC 0E C0 FF FF 32 32 0C 0C 00 9
HI Stephane22 ,
Power fault error alwayes does not mean the system board is at fault. However i decoded the error code you pasted and its likely the system board.
Regards
Ronny
If you feel this was helpful please click the KUDOS! Thumbs below!
I am an HPE employee

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11-06-2019 01:41 AM
11-06-2019 01:41 AM
Re: DL 380p Gen8 : System Power Fault Detected (XR: 24 00 MID: FF 0D FC 0E C0 FF FF 32 32 0C 0C 00 9
Ronny,
Thanks a lot for your return.
Regards,
Stephane.
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04-21-2020 04:19 AM - edited 04-21-2020 04:40 AM
04-21-2020 04:19 AM - edited 04-21-2020 04:40 AM
Re: DL 380p Gen8 : System Power Fault Detected (XR: 24 00 MID: FF 0D FC 0E C0 FF FF 32 32 0C 0C 00 9
Hello ronissac,
I have similar error code, how can I decode the error code ?
Thank you in advance !
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05-06-2020 01:44 PM
05-06-2020 01:44 PM
Re: DL 380p Gen8 : System Power Fault Detected (XR: 24 00 MID: FF 0D FC 0E C0 FF FF 32 32 0C 0C 00 9
Hello HP support,
Could you please decode for code : XR: 24 00 MID: FF 4D FE CE C0 FF FF 2C 0C 0C 00 8A 10 00 01 03 47 00 00 00 00 00 00 00 00 00 00 00 00 00 00)
Thanks in advance.
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05-22-2020 07:55 PM
05-22-2020 07:55 PM
Re: DL 380p Gen8 : System Power Fault Detected (XR: 24 00 MID: FF 0D FC 0E C0 FF FF 32 32 0C 0C 00 9
Hello,
I hope all is well.
Please follow the below recommendations to fix this issue.
1. Update the server with the latest bios and all firmware.
2. Replace the riser#1, if the issue doesn't resolve after bios & firmware updates.
If you feel this was helpful please click the KUDOS! thumb below!
Regards,
I am a HPE Employee
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02-09-2021 12:50 AM
02-09-2021 12:50 AM
Re: DL 380p Gen8 : System Power Fault Detected (XR: 24 00 MID: FF 0D FC 0E C0 FF FF 32 32 0C 0C 00 9
Hello HP support,
I issue with dl380p G8.
Could you please decode for code :
System Power Fault Detected (XR: 24 00 MID: FF 0D FC 0E C0 FF FF 32 32 0C 0C 00 8F 00 80 01 03 47 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Thanks in advance.
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02-09-2021 05:28 AM
02-09-2021 05:28 AM
Re: DL 380p Gen8 : System Power Fault Detected (XR: 24 00 MID: FF 0D FC 0E C0 FF FF 32 32 0C 0C 00 9
@Gniewko , i think you should consider posting a new topic instead to get a quicker response.
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