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DL 560 Gen 10 and problem with RAM

 
rz3dvp
Occasional Visitor

DL 560 Gen 10 and problem with RAM

Hello, we have DL560Gen10 server with 4x Xeon(R) Gold 6144 CPU @ 3.50GHz and 48 modules of 64GB @2666LRDIMM DDR4 RAM (p/n 840759-091) and have big problrm with memory moduls on 1-2 CPU,  - some looks like "Present, Unused|", some "Not Present":

Снимок экрана 2019-09-01 в 15.07.24.png

System ROM U34 v2.10 (05/21/2019).

HPE service support replased motherboard but not fix this problem... Maybe some one have same problems and you fixed it?  
One question,- HOW?

3 REPLIES 3
Torsten.
Acclaimed Contributor

Re: DL 560 Gen 10 and problem with RAM

slot 8 with map out error could be bad. replace and check again.

Hope this helps!
Regards
Torsten.

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rz3dvp
Occasional Visitor

Re: DL 560 Gen 10 and problem with RAM

We replased all moduls many times and clean with isopropyl wipes. But don't helpful...

Hope HPE L3 support have any idea how fix this problems...

MoisesPerez
Advisor

Re: DL 560 Gen 10 and problem with RAM

Hi rz3dvp,

If DIMMs are not damaged and you mentioned the system board was replaced? make sure your ILO and new hardware is up to date as per CATE levels if not, then update it and have another look.

Good luck,

Regards.